We were looking for a straightforward and transparent transaction to add a Ford Transit to our ServiceBeaver fleet in DFW-A, Eric Victor and Sam Ramadan made it happen. They were diligent listening to and meeting our needs, and answering our questions. We very much appreciated their respect for our time and offering options that we were not aware of. We definitely recommend Eric, Sam, and AutoNation Ford South Fort Worth. #AutonationFordSouthFortWorth #FiveStars #Ford #FordTransit #GreatCustomerService #ServiceBeaver #DFWA #Texas

We had an awesome experience. Mr. Cliff Lopez made the experience easy and smooth. He was very knowledgeable and answered all our questions. Will definitely be coming again to this location when purchasing our next vehicle next year.

Always had good experience getting my vehicle serviced, would like the service advisor's and cashier be better trained on how to use Ford Pass to show or tell customers how to redeem points

Jerry in the service department is great my vehicle was ready when promised and when I arrived to pick it up I think he recognized me and by the time I paid, my truck was there waiting on me , Jerry thanked me for my business , reviewed my repairs,asked if I had any questions and made sure I had his phone number if I had any questions or concerns later. Jerry Fisher makes the customer feel welcome and important

Best customer service experience hands down. I've never been disappointed. Jerry is amazing. He took the time to inform me of what service needs I will need in the future, and explains thoroughly what the outcome will be if actions are taken or they are not taken. The whole Campus Ford Team is wonderful always so pleasant.

Brett was my advisor and he did a fantastic job, as usual. Wait was longer than normal because of a few unexpected issues, but Brett was extremely mindful of the longer wait and made sure I was well taken care of. I’m a repeat customer almost entirely because of the job Brett does. Ask for him if you can.

This is the second time I have purchased a vehicle from this dealership and it was the same as before. Great service. I did not know that I was dealing with the same dealership until I got their address. I was shopping around by telephone and gave the salesman specific criteria and a time limit. This was the only dealership that came through. I am extremely satisfied with my experience. Also, the whole buying process was very transparent and easy to understand

Very impressed with how incredibly fast we bought a car! With in a few short hours, we had a car. LOVED Bob Hill. Very knowledgeable with our car!

Robert Hall was very helpful and knowledgeable. This is the second previously owned vehicle we've purchased from Auto Nation. The prices are always below Blue Book and the quality of the vehicles are excellent.

Very good experience with Auto Nation. Very professional.

they got the diagnostic report wrong and tried to charge me 3 times as much as an outside mechanic for something that wasn't necessary

My SUV has been shaking really bad and air condition one out. I was told that they could not recreate the shaking when the tech drove the SUV it did not shake. I asked if it starts shaking again once I receive my car back will I have to pay another $69. Then he offered to allow me to ride with the technician to try and recreate the shaking. They went back and checked again and found a bracket was broken into that goes directly to the axle. My only problem with that is if I bring my SUV to you to diagnose why is shaking then why do I have to make you look for the problem.

I have never been to a dealership where they try so hard to get someone into a vehicle. My credit was not perfect and was in process of improving it. Things were looking doubtful but they worked and worked and I was able to get in a vehicle. Not vehicle of choice but close.

Drive down from Keller Tx call about a car. Answer was yes we have it 2 hours later the folder they had and keys were handed to a young man. Then was told the car was sold on the internet by the number of minute when they called. Not very professional. Very sad day!!! Will not recommend this company to anyone.

Steve greeted me immediately offering help. He walked me through my options and he listened to my needs and my budget requirements. He treated the experience as thought was helping a friend.

Everything went smooth except the company they used to install flatbed. It was juvenile at best, before I could get it to the office, I had clips missing and dangling wires 6” from concrete on highway. We had to do an emergency stop and rig it with electrical tape...

Awesome Auto purchase for both my daughter and I. No pressure! People were very helpful and allowed us to change what we wanted several times without getting up-tight. Both the Sales Agent and the Finance representative stayed until almost midnight on Sunday so that we could drive off in our new cars.

Some of the managers I’ve worked with were very dishonest. There are some good people there though. I wouldn’t ever recommend this dealership again. 1 ⭐️ is as good as it gets.

Gave us all the information we needed to choose between models we were thinking about. We made the right decision in picking our Edge. Customer service is outstanding!

Every time I take my vehicles to Jerry I have the BEST service experience! He took care of my 2019 Mustang recall in one day with no issues!

Great Service before and after the sale with sales staff, Excellent condition of the vehicle, timely process.

Mr. Ball was an excellent sales rep. He took the time to find the best deal for me.

Our salesman (Eric) was on point and was not pushy. We came prepared which made it extra easy. All around great dealership, everyone was friendly and made us feel welcomed.

Our salesman (Eric) was on point and was not pushy. We came prepared which made it extra easy. All around great dealership, everyone was friendly and made us feel welcomed.

My car buying experience with AutoNation Ford of Fort Worth was awesome and fun. It could of been nerve racking, stressful, you name it, but it wasn't so with my experience. The three gentleman I dealt with made this an experience I won't soon forget. Jeff Jaramillo, I hope I spelled that right, listened to what I wanted and needed, Sam, who did all my paper work both men where awesome and helpful. But Randall Cook was the one I dealt with the most. He made it a fun experience for me. He was very helpful and I got what I needed. I am so happy with my car and my decision to buy from AutoNation. Thank you so much!!!

Prompt service. Got the part sooner than expected and vehicle was returned quickly

I’d give it a zero star if I could. Wife made an appointment to make sure our car would been seen and worked on in a promoted manner. Oil change and recall work took longer than they expected because they were delayed in starting on our vehicle. Needed a whining sound diagnosed and was told they “might have to keep it over night.” Unacceptable and service rep would not call my wife back. He said he’ll try to look into the situation and call her back but he never did, she’s have to call on the status...poor customer service! poor business! NEVER BRING YOUR VEHICLE HERE!!!

Our experience with Autonation Ford South was a positive one. The Staff was friendly and the service was exceptional. We will definately be using them again for the maintenance on our Ford. Chris Sloan was our Service Advisor and was very professional.

Mary was great! They were upfront with the price worked hard to find what we needed and made sure we left happy. Definitely going back when I need a new car.

They did a good job

We knew what we wanted and didn’t feel pressured. We really enjoyed working with randall Cook. Thanks for helping us out!

I had been to several other dealership that day. The reason I purchased the F-150 from Eric Victor was his professionalism and his knowledge of the F-150

AutoNation Ford South Fort Worth is an amazing dealership. Their inventory is large, and their prices are very competitive. More importantly, their personnel are courteous, knowledgeable, and quite professional. Doug Ball assisted me with my purchase and he was superb in all respects! I will definitely continue to do business with AutoNation Ford South Fort Worth, and will recommend that my friends try them.

Mary was great! She provided wonderful customer service made sure that we were happy with what we decided! They were upfront with the price no haggling no hassle. We will definitely be going back again.

Bought a truck from AutoNation and it was a pretty much perfect dealing. Had a fairly long list of requirements and a price going in and Randall found the perfect truck and made it happen within two days, all while we were at the lake. 10/10 would recommend.

Despite we purchased the car , it was the most annoying experience .. I have bought several cars in my time and that was the worst experience I have had .. I know first thought is my credit was problem thats far from the truth.. The sales man was not knowledgeable, they messed up on ny paperwork and I had to go back to the dealership 3 different times.. Despite having to wait there all 4 times for more then 20 mins ...

It went well. I was treated well. Seems Cliff and Doug wanted to be sure I was taken care of. To me they went above and beyond when they told me they would bring my Chevy Van back to Corsicana. I was thinking I'd have to get a dolly to bring it home. Doug has followed up about a second key. So yes I would send someone to AutoNation Ford South Fort Worth.

I love working with the people at this place. bought 3 vehicles in our family they are awesome to work with. They help you accomplish your goals.

Bad and rude customer service in the service department and this place is unorganized and dirty! Won't ever be back!

The service department is fekkin AWESOME. Jerry Fisher in the service drive went above and beyond to be sure my locksmith work van was taken care of promptly. That man deserves a raise and a vacation! Thanks Jerry!

Changed my oil and had some warranty work done, they were quick and easy to work with.

Brett was very helpful from the beginning to end. I appreciated the calls to give me updates on the progress of my car.

I looked online for a car because I live further like 2 and half hours away they kept pestering me to come in. well I work but I was offered the same car at a different lot cheaper... both brand new so I do not recommend them.. they will say they are trying to help you but sway you to come in when you cannot and you tell them repeatedly..... honestly glad I dodged that bullet..

Everyone was very helpful. I got the color and everything I wanted at a great price. This is the second car we bought there. I will do business there again

Our salesman Jeff Jaramillo was awesome! No salesman tricks or BS games and no stupid outrageous fees. Great deal upfront with no need to haggle.

Always received excellent service when purchasing my car and when I call for maintenance service. I would highly recommend Auto Nation to friends and family.

It was such a pleasant experience working with Joe Pring in Sales and Zach Davis Sr in Finance. Both made the experience of buying a new car fun and exciting. But my favorite part was ringing the GONG! Great group of friendly people who all made my experience pleasant and fun.

After shopping for a month for a car, visiting multiple dealers, I can honestly say that this place has the best service I’ve ever received. Most place’s salesman just try to rush you to buy but our salesman Doug Ball went above and beyond and showed he actually cared about getting us into something we wanted and would fit our family 100%. We reserve the vehicle online, unfortunately the features were incorrect online. Doug sat down with us and found something within our price range with everything we wanted, even after finding the car we wanted at another branch he offered to take us to it for a test drive, we loved it. Spent all morning at the lot but came home with exactly what we wanted. Doug Ball really made our experience buying a car easy and great. Great place!

The guy Jerry who fixes car is a racist he was looking at my husband funny and his tone is awful.

Very nice and helpful. We love our car!

It was such a pleasant experience working with Joe Pring in Sales and Zach Davis Sr in Finance. Both made the experience of buying a new car fun and exciting. But my favorite part was ringing the GONG! Great group of friendly people who all made my experience pleasant and fun.

Everyone was very helpful. I did my homework. I got a better price then I was expecting. I will do business there again.

Took my 2014 Ford Escape in for a check engine light. After having it diagnosed by another shop and told it was the catalytic converter on exhaust manifold, took it to AutoNation. Brett, the service tech was very courteous and knowledgeable. Dropped car of at 7:30 on Friday, picked it up 5 hours later with part replaced. Very impressed.

I’m usually not one to comment or leave positive nor negative reviews, specifically at a new car dealership, however I think I would be doing the public a disservice if I didn’t share the below experience at AutoNation Ford with you all. To start off, I scheduled an appointment on 6/18 at 6pm to see a Ford Raptor that I eventually purchased at AutoNation. I received a confirmation text message from Doug Welch at AutoNation on that day at 3:33pm for my 6pm appointment. When I arrived, I told the receptionist that I had an appointment with Doug Welch. Doug shortly came to see me only to tell me that he was busy with another client and could not honor my appointment. I waited for about 5-10 minutes in the lobby until they finally appointed me salesman Jeff Jaramillo. I notified Jeff Jaramillo that I was there to see the Raptor that was on the website, unbeknownst to me things would only get worse after that. Jeff notified me that the Ford Raptor that I was interested in was at different location. He moved on to show me a different Raptor that they had onsite. I wasn’t convinced as the Raptor on website was black and the one he was showing me was blue. Jeff drove me to the other location to finally see the Raptor I inquired about earlier that day. I looked at the truck and eventually made decision to move forward with the purchase 2 days later on 6/20 after negotiations for my trade in. Once the negotiation was complete with my trade in, things got even worse. I asked Jeff Jaramillo and the finance team to exclusively use Fort Worth Credit Union as the finance company for this purchase as I had used them early in June and had received a 4% finance rate with my credit worthiness. the finance team came back to tell me that Fort Worth Credit Union was offering me a 7.8% Interest rate for this purchase, however Fifth Third Bank was offering me a better deal at 5.8%. I was astonished with that rate, and I voiced my concern to Jeff and the finance team at AutoNation. The finance team assured me I was getting the best rate at the time based on my credit. I took their word that night and completed my purchase using Fifth Third Bank at 5.8% as they suggested. .I ended up spending hours at the dealership doing paper work as they initially made a mistake and financed the blue Raptor instead of the black one. The whole process needed to be re-worked for the correct vehicle. The following day I drove to the Fort Worth Credit Union to ask them about the 7.8% rate they offered me according to AutoNation. Fort Worth Credit Union was dumbfounded as well as they notified me that the rate they provided AutoNation was 4%. Fort Worth Credit Union suggested I go back and demand AutoNation to make the changes required to finance through them and receive the 4% interest rate I qualified for. At this point I was irate, and paid a visit to my friends at AutoNation. I notified Jeff and the finance team of the situation and told them this was unacceptable. Their rebuttal to the situation was that there was a misunderstanding and oversight on the rate provided by Fort Worth Credit Union. The manager came out and told me they would change my rate. Again I spent several hours forcing this dealership to make things right. Eventually, they finally corrected all of their mistakes and gave me the updated contract. I could feel the tension in the establishment and I noticed they weren’t very happy. I wasn’t a happy camper either and told them that this was my first and last time purchasing from them again. Completely unprofessional. This by far is the worst experience I’ve ever had at any dealership. They flat out lied to me initially by scheduling me in to see a vehicle that was not at their location, Doug Welch was not prepared for my appointment, and most importantly, I was lied to when it came down to the finance institution they suggested I go with, along with the supposed rate Fort Worth gave them (7.8%) at the time they pulled my credit. AutoNation has no integrity and CANNOT be trusted. Please be careful when dealing with this dealership and ensure you do your homework. If it wasn’t for my stubbornness I could’ve lost thousands of dollars.

I was connected with Eric Victor after finding a listing on commercial truck trader. I asked him what his best price was and he came back with an unbeatable deal. I was admittedly a bit skeptical of his price since I found the vehicle on the internet and Eric was over 300 miles away. After talking on the phone, Eric set everything up for me to come pick up the vehicle. Unlike some dealers ive visited, the price he quoted me over the phone was the exact same when I showed up. He never tried to sell me anything extra or anything of the sorts. I just showed up and drove off, very easy. Will definitely be using Eric for all of my commercial vehicle purchases from now on. If you need a service truck or van, I would definitely try to get a quote from these guys first.

Avoid this place unless you like dishonesty.

Great experience with Doug Welch and the whole Auto Nation team

Doug Gave us great service, honestly and efficiently . We sincerely appreciated that .

Excellent

Doug Ball was very helpful. He listened to my wants and needs as a first time car shopper/buyer. He worked hard to keep my price range in the forefront of the process as well as my needs for a safe vehicle that I can rely on. I The vehicle I selected was not one I originally expressed interest in but I can not imagine choosing something better for me. Doug was able to break all financial aspects, warranty coverage, etc down for me in a way that made me feel confident a new car was possible. I appreciate all of his assistance in my first car purchase.

Great experience buying a vehicle. We arrived at 9:05 am and drove off at 11:30. Car was exactly as advertised, their pricing was fair and the salesman had authority to complete everything without "manager approval." Finance guy was great. We had financing that was better than he could offer so he processed everything very quickly and did not try to sell us anything extra, which is what I requested. Call Doug Ball if you want the same treatment.

The transaction was Easy and I got a great deal. I was in and out within an hour with a deal that other dealerships wouldn?t have given.

It was a great experience buying a truck from this place. They were all so nice, and found the exact truck that I wanted even though it was not on there car lot.

well done, finished in a timely manner

I had them check what I thought was a noise coming from rear axle,they agreed it had $3500.00 damage,a warranty appraiser denied any repairs because he didn’t see any damage to axle and a second dealership also did not see any damage.Thank you for trying to screw me out of $3500.00

The service at this location had always been to notch. I have had my car serviced there for many years and now I make sure my daughter's car is serviced at this location. I also bought my car and my daughter's car at this location.

The guys at SE Fort Worth AutoNation are a bunch of go getters. If they don’t have what your looking for on their lot they will literally drive all over Texas to find your Hearst desire. Cudos especially to Darrell for sweating out the search in the hot Texas sun.

A great place to buy a car. They are willing to make you a good offer and even sometimes you can find a good deal on a used car. Check them out.

Avoid like the plague. Doug Ball was supposed to return my call and send me pics of a truck. 3 hours later I drove up by myself after no call back. . The driveshaft had an issue and they were going to patch the problem by lubing it which is a temporary fix just to cover the problem. Then they lowballed my trade. A 2005 Chevy 2500hd diesel in great running condition with 186k miles. Smoke grey paint with black jester 20” wheels. No cosmetic damage. The offered me $5000! Longbed crew cab. When I declined he said he would follow up later with me and never called. Sleezy guy. Weak salesman. That dealership deserves better running their internet department.

Mary was awesome. She was very helpful and knowledgeable

Purchased used vehicle, 2 days afterwards experienced mechanical problems and immediately returned for repairs. Larry the dealership GM, Tom the service supervisor, and Joe my salesman worked together to Dx the problem. While definately inconvenienced, I appreciate their acknowledgment of the issue and measures taken to correct. Joe advocates for the consumer, and provides valuable feedback/followup. Navigating the used car market is stressful, requires patience and rationale of the consumer, w/ professionalism and communication from dealer staff. This dealership stands behind their product, and the customer experience. I recommend this team to people in the market for a vehicle.

I loved the business practices of this dealership! No haggle fair pricing is so much less stressful. Our salesman Jeff was great and so friendly! We even got a 3 month warranty on a 2008 diesel truck we bought to pull our 5th wheel. Made me so much more comfortable buying used. Will do business with these guys again!

Mary Monroe was extremely helpful in getting me through this purchase. She kept in contact with me via phone/e-mail for about a week answering my questions before I made it into the dealership. She understood the situation I was in and went out of her way to help me get this car purchased and I thank her very much for that. I haven't had a car in 7 years and I'm very happy with what Mary showed me. I have told some of my friends that are in the same situation as me about my experience and they are considering giving ya'll a shot as well. And by the way, spending most of my working career in customer service dealing directly with the customer I am very critical of how I'm treated so for me to give positive feedback is kinda a rare thing. thanks guys!

Great service and quick.

Working with Doug Ball at AutoNation Ford, was the best customer to salesman interaction that I believe I have had in all my car buying experiences. I usually leave dealerships feeling unsure about my purchases...BUT not this one. His professionalism and patient explanations to all of our questions were very much appreciated by both my wife and I.

Quick effient and on the mark. Fixed my problem would recommend

I have been totally satisfied with the service I have received.

Great service

Service was excellent. Quick friendly service and I'll definitely be back.

(Translated by Google) Good morning, then my experience at AutoNation Ford dealership Fort Worth Texas. It was the best, I was very happy x the service very friendly very professional always doing the best for the customer thank you very much x give me the opportunity to be part of the AutoNation Ford family. Thank you also to Ford credit and Fransisco Medrano for your kindness, experience and professionalism that made me feel as comfortable as family and I happy in my Ford150 and Many Thanks x help me realize my dream                      Atte. Víctor Manuel Rodriguez (Original) Buenos día, pues mi experiencia en AutoNation Ford dealership Fort Worth Texas. Fue de lo mejor, quedé muy contento x el servicio muy amables muy profesionales siempre haciendo lo mejor para el cliente muchas gracias x darme la oportunidad de ser parte de la familia de AutoNation Ford .Gracias también a Ford credit y a Fransisco Medrano por su amabilidad , experiencia y profesionalismo q me hizo sentir tan cómodo como en familia y yo feliz en mi Ford150 y Muchas Gracias x ayudarme a realizar mi sueño Atte. Víctor Manuel Rodriguez

My eldest sister and I needed a new vehicle. Both our jalopies died on us within a week of each other, and our brother loaned us his truck. This was in April. In May we went to Autonation, our first and only dealership. Darryl Hopkins was our salesman. He went above and beyond our expectations. On the second try, he found us a van. This van was 4 years old with 80k miles. Fully loaded, top of the line! We bought it before they delivered it, as we trusted Darryl. This van is everything we wanted a more!! Kaylon, the finance man, not only handsome, but very efficient and not alot of selling he had to do. Bought a 3 yr service plan, for a song!! The total cost of the vehicle with service plan was well within our budget! Both my sister and I have purchased new vehicles from a traditional dealership, but hands down Autonation provided THE BEST CAR BUYING EXPERIENCE EVER!! I'll never go to a traditional dealership again. Autonation, you have a customer for life! Kathleen Smith Ami Lindsey

The Service Staff is friendly, professional and attentive. They made our experience an excellent one.

Always "FAST" friendly service. Went In for an oil change without an appointment, around 1:30 PM, and was out in about 1-1/4 hours. Other places can take up to four hours. I went in for a safety inspection about 2 weeks ago and was out in about 1/2 hour. You can't go wrong with AutoNation Ford South Fort Worth.

Very "FAST" friendly service. I always feel good after having my car serviced with AutoNation Ford South Fort Worth. Other places take up to four hours and you leave feeling like you have been cheated out of half a day. At Autonation Ford South Fort Worth you leave knowing you got the best service possible.

Doug was not pushy, but very helpful. His knowledge of F-150’s helped me in making my decision. I would definitely recommend Doug and AutoNation to my friends and family. Thanks Doug.

Great place to get your car serviced, they are very friendly and helpful with the needs of the customer however, I would like to see them bring back "the works" package for the affordable price of 39.99 because the price they have right now is way too expensive .

I was charged over a hundred dollars for replacement of 2 filters. I paid a substantial amount for a maintenance plan. I don't understand why replacing filters isn't routine maintenance.

Totally surprised! Great guys, very honest, made my decision making easy!

Always a great Experience. Will always buy my cars from Larry Balkum and Autonation. Thanks again for a great deal on my new Ford Edge

The service didn't take long to complete. That worked out for us. Thanks

Service was great I will recommend the company

Place look really old and had a really disappointing trip out here. The internet sales person informed that a vehicle preowned was available but after reaching the dealership we found that the vehicle has been already handed over to a different customer for extended test drive over weekend and not yet sold but not available for us to look at it or test drive. Not good customer service.

Really streamlined process when selling my car through them.. Steve Rodriguez was awesome!

Brought my 2013 Escape because it had two issues thinking both were covered under the aftermarket warranty I bought when purchased the vehicle, surpraisly after few days a guy called me to say only one of the issues was covered (cheaper to fix one) and that was the instrument cluster that was totally blacked out. Well the Escape had barely 60k miles on it before the cluster went bad this is about two days before I brought the Escape to this dealer. The person who received it and filled out paperwork didn’t ask me about mileage and my fault I didn’t mention what it was before cluster went blank. So, anyways a few days later I’m picking up the Escape and it now displays 90972 miles on. I called back the advisor and was told “let me see what o can do”, I needed the Escape for a family trip and said I needed a solution when I get back but no call or anything, now months after the Escape needs more repairs I called Millenium myself and was told that because the Escape is over 100k miles (thanks to the extra 21k) this dealer added to it they can not fix it. Vehicle value decreased because of unprofessionallity of these two people. No stars at all if I could do so This is the parts and service department you guys need to be careful of. This can be a legal thing to pursue

A long story! I had an insurance check that was made out to me and a collision place. It was for $3,500.00. This was to be used to pay off my car that I traded in that I also purchased from Auto Nation. Texas law required my insurance company to write the check out in two party form. The finance manager talked to my insurance agent and it was decided that they would RE issue the check to me and Auto Nation which they did and mailed it to Auto Nation. In the meantime my agent needed some information like their finance number and address. A lot of ignored messages from both me and my insurance agent we finally got the information but not one time did the agent get a return call! Check was mailed and received by Auto Nation yet they sent the check back stating that nobody knew a Deborah Stansell was! I had written a check to Auto Nation for the $3,500.00 which they assured me that they wouldnt run it thru until they got the check from my insurance company! They finally got back with my insurance agent and the check was once again reissued! Again they said that they wouldn’t run the check thru until the reissued check came in. I work got the post office and the carrier that delivers my mail works right next to me so when the check came in which was yesterday she immediately gave it to me and as soon as I hit off I took the check up Auto Nation. In the meantime before the replacement check came in they had already ran the check thru in which case it bounced! It cost me $35.00 in service fees! I am VERY upset about this! Their mistake cost me money! No apology nor offer to reimburse me my $35.00!!! This is my story! This is my second car from Auto Nation but it will be my last.!!! This was a bad case of miscommunication!! I have heart issues and did not need this added stress! The salesman that sold me my car was great! The rest of my experience was not so great! I’m done!!

Everyone is friendly and helpful. Darryl and Larry are awesome!

Good car buying experience.

This was my second purchase from your dealership....it will be my last!

Awesome service! Mr. Jerry in the service department was great . He explained and answered all of my questions .

Brett is always outstanding! He goes above and beyond to take care of everything.

Brett was impressive. I will be back if needed because they seemed to care and be real people here. I did not even visit the store....all done via phone calls.

Thank you Clifford Lopez, Sales; and Kaylon, fiance mgr., at Autonation, off Campus Drive.

Thank you to Clifford Lopez in sales and to Kaylon in finance. So happy with my new car.

Dropped off car saturday morning they were swamped they had car diagnosed by noon they are closed sunday had it repaired by monday morning!! Brett the service guy took EXCELLENT care of us and was able to work with my crazy time frame this is by far the BEST ford service department ive ever visited!!!! We were treated like royalty with a smile will never take my ford anywhere else for work love this place and the people who work there if you have a ford this is the only place to go!! Ask for brett he is the man

Took car to them saturday morning they were swamped by noon they had it diagnosed they are closed sunday had it ready and fixes monday morning bright and early!!! Brett in service is the man went out of his way to have it ready when i needed gave me a loaner for the weekend and treated us like we were the only customers they had!!!! By far the best ford service center ive ever been to these guys are TOP NOTCH!! If you have a ford and your not going here for service YOU NEED TOO

great customer service, everyone friendly, knowlegeble, and made the truck purchase easy and fast! ,

In and out for the f-150 recall. Great service advisor.

Got my neice a 2019 Ford Fiesta, so I must it was good..

Randall Cook made this a painless (and kinda fun) car buying experience. He took the time to listen to what we wanted in a vehicle and gave us plenty of options to choose from. Randall moved us through the buying process quickly and fairly. There were no hidden extras and the whole deal was exactly what we negotiated. We plan to buy another vehicle in a year or two and will definitely give them our repeat business.

Good dealership

Cliff Lopez and Randall Cook are awesome. These two rock. Thank y’all for all you do .

Johnny Hausner. was very helpful and friendly

Do NOT trust this dealership!!! They lie and do not return calls. Took my truck in for a recall. I even paid for some services. The tech did NOT finish the recall repair. Took it back was charged to see what the issue was. $1100 for a repair. Turns out they never finished the repair. I was without a truck for 2 weeks because it was still randomly shifting at speed. Autonation never called me back!! they lie and mislead. I had to pay over 550 to find out Ford screwed up the initial repair . Very disgusted.

Diana was absolutely gave us the most wonderful sales experience we have ever had . Her knowledge of your products was unbelievable! I can't wait to become a repeat customer!

The service wasn't as to be expected from the jump. I came in to get an oil change and to see about the open recall on my vehicle. The guy came and got the info on my car and asked what I wanted. I told him the nature of my visit. He input my info into the system and told me it would about 3-4 hours as they were booked up. (No one was in the waiting area and no cars in the pull up garage). I agreed and said I'd bring my other car. I was advised that there was no way it could be done ( my other car was literally less than 5 minutes away) so I took an Uber to fetch my other car and took it to another Ford Dealership in Arlington who quickly had my car done in a matter of less than 30 minutes. Needless to say I was in route back to the house to drop off that car and to catch another Uber back to Autonation Ford when I received a call stating my car was ready and to go pay the cashier to get my car. There was no advisement that there were other things that needed addressing that could have been fixed if I had been told before coming to get my car. So I payed $55 for an oil change.... No rotation of tires, no rinse off of car after being serviced and the smell of spilled oil burning from my engine with smoke... Nor did I receive the info on the recall for my vehicle..... I have never received this kind of service with a Ford Dealership and clearly this will be my first and last time ever coming back to have anything done. Poor customer service, over priced services that don't compete with other major Ford Dealerships in the DFW metroplex nor are there any customer gratuity for choosing Autonation. Again this was my first and definitely last that I will use your services no matter how conveniently located you are to my family. Also my mother was very disappointed as she was once a former customer and is the one who lives down the road from the dealership as I live in Dallas.

Stay away from this dealership as far as you can they are not courteous they put you on hold forever they give you the run-around about repairing your car as the inventory is pitiful if you don't live near them they act like they don't want to give you service

Service was excellent however when the sales lady demanded to try and sale me a truck and ran my credit when along I told her it was a waste of time that I could not Triple my payment But she kept insisting and it aggravated me

Friendly service, very knowledgeable staff, worked with me to get the payment where I needed it to be.

Everything was outstanding

Ghost car lot ..no one around

Great staff! Super Friendly awesome vehicles Felt really comfortable 😊

Parts counter people were very polite and helpful to find the right correct parts for my vehicle

These guys are always friendly and very knowledgeable.

Doug Welch, our salesman, was Great. He was very knowledgeable, patient and most of all not pushy. I had shopped around at other dealers but kept coming back to Doug. He was the difference for me.

The staff are super helpful. When you go there look for Cliff Lopez and Randall Cook. These guys are awesome

Very pleased with the Finance Manager and the Sales Manager and especially pleased with the sales person (Diana Gushue).

The Service was great from the time I arrived to the time I left the staff was very courteous and kind, Thanks so much.

Jeff Jaramillo is a terrific asset to AutoNation family!

Chris brewer took care of my car in a descent time and manner. Thanks chris

Prompt professional service. Friendly atmosphere.

Great staff, came in looking just to have a question answered. Had said question answered, and they went above and beyond to take care of me.

My second auto purchased through Doug Ball. He went the extra mile to find the truck we are looking for. Highly recommend his expertise.

They make you wait way to long...

Best dealership I've ever dealt with. Just bought my second vehicle in 3 years from them and they treated me just as well again. Thanks!

Recently, Jerry helped me make a reservation for recall service. He got me in on time and out quickly as promised. In my experience, the folks at this dealership treat customers with professionalism and courtesy. That's why I drive 30 minutes out of my way to do business with them.

Good service thank you

Very friendly but professional, fast also. They got me in on time and out fast.

Very friendly but professional, fast also. They got me in on time and out fast.

Always fast and pleasant.

Mary Monroe the best sales person auto nation took good care of me help me get into a truck with bad credit. The best dealership I ever went to no hassle a real blessing.

I have a very good experience with this AutoNation every time I go. I will always go there. Jerry is always a pleasure to work with in the service department.

Very friendly and helpful . The cost of the car was within my budget.

Everyone from the sales team to the service department went well out of their way to ensure that truck was ready and all my questions and issues were handled thank you all again for a job well done

Great experience! Very fast

Customer service on point

People I dealt with were great. Facility dated and in bad need of updating.

Excellent Service and personnell

Friendly service staff and efficient. Have been a loyal customer for many years.

Very good dealership. I've bought cars here since 2008 and always left a happy customer. The staff is very friendly and helpful with all my automotive needs. This last visit did not end in a purchase, but they bought my car! Funny thing about it was they purchased my vehicle for about a thousand dollars more than the three other dealers (I won't mention who) I requested prices from. Great place!

Great place to buy a car. I had some credit issues and it took a whole team to get me in a new car but they did it and were very patient with me. They weren't pushy in any way. Francisco medrano, Eric victor, ally, and Sam Ramadan all worked for over a week to get me approved for a brand new car and when I came in right before closing on a Tuesday night they were still just as patient and ready to help me the entire way.

Very good service and very efficient got my truck out quicker than expected !

I love the service at Auto Nation Ford

By far the best staff in a dealership I have dealt with. I have some credit issues and it took a whole team to help me get a new car. Francisco medrano, Eric victor, ally, and Sam Ramadan were all very patient and helpful in explaining how I could still get a new car even with such poor credit and they found a way to make it happen.

Be carefull when doing business here they sold me a truck that is worth 17k for 25k with 5k negative equity. But then they hid a 15k finance charge in there now I'm paying 41k for a 17 k truck. Worst deal ever, avoid this dealership at all cost the one is south Arlington is 10 times better they got me 5% on a different car, plus they are veteran friendly.

Great service as always. Thanks for your speedy service.

Fixed my car right no guessing if got fixed. It ran so smooth I should have took it there first.

Did a great job and in good time.

I've always hated the car buying experience the back and forth and negotiations, AutoNation South Ft. Worth took all that away such a pleasure to buy a vehicle from Cliff, AutoNation and Cliff made maybe a customer for life, Thanks Cliff

It's always a pleasure when i take my explorer to Autonation. The Dealership has always treated me with respect when i take my car in for service. And if there were a problem that would require a day or two to first, I can always can count on them for a loner car.

They didn't have (or able to order) what we were looking for (obsolete parts), but they were friendly & did try to find the parts we wanted.

Easy appointment . Quick service and great service advisor , service reccomendations and notification of any potential problems .

We were very pleased with the purchasing experience at AutoNation Ford. The salesman and finance representative were professional, courteous, a delight to work with and ensured we got the best deal possible. I would very highly recommend Mr. Randall Cook for Sales and Mr. Kaylen Gray for Finance. Both are very experienced and highly knowledgeable and made recommendations that made sense for us at very reasonable pricing. They both followed through on their commitments. We were and are most pleased with our purchase of the Ford Explorer Platinum through AutoNation Ford and highly recommend them to any folks shopping for a vehicle.

My service was fine until I realized my 3 pairs of ray ban sunglasses were stolen. I'm never going there again or refer it to anyone again

We were very pleased with the purchasing experience at AutoNation Ford. The salesman and finance representative were professional, courteous, a delight to work with and ensured we got the best deal possible. I would very highly recommend Mr. Randall Cook for Sales and Mr. Kaylen Gray for Finance. Both are very experienced and highly knowledgeable and made recommendations that made sense for us at very reasonable pricing. They both followed through on their commitments. We were and are most pleased with our purchase of the Ford Explorer Platinum through AutoNation Ford and highly recommend them to any folks shopping for a vehicle.

Very happy with service received.

One of the easiest experiences I’ve had buying a car. They even brought the vehicle over from another dealership just for me to look at it. The vehicle I choose was the one I got. They didn’t try to over sell. Everyone was very friendly and helpful. I recommend these guys to anyone who is looking for a hassle free car buying experience.

I had a fantastic buying experience at this location once by 2005 Ford Explorer died. Both Doug's at this dealership made the experience easy and hassle free. Doug Ball worked hard to get me the best deal possible and I left with a smile on my face with the purchase that I made. I would definitely recommend this dealership to everyone and anyone!

I had a fantastic buying experience at this location once by 2005 Ford Explorer died. Both Doug's at this dealership made the experience easy and hassle free. Doug Ball worked hard to get me the best deal possible and I left with a smile on my face with the purchase that I made. I would definitely recommend this dealership to everyone and anyone!

I was very pleased with the service I received. I was in and out in about 2 hours with an oil change and tire rotation.

All associates were very friendly and I received prompt service.

Try not to pressure customers in completing a transaction please. I was unhappy with my choice

Ask for Angel, she did an amazing job and got me in the car I wanted was a cash transaction. the only problem we had was to be a cash transaction we were their many hours but it was out of her control they were tinting the windows and it took awhile. but Angel is awesome.

Quick service, excellent service, explained everything on the work order.

Had an issue with the moon roof and was repaired WHILE I WAITED !!! Exceptional service from the service department ! Strongly recommend for any Ford Truck Service.

I wanted to check on a dashboard light that came on and I didn’t know what to do. It needed an update. Although I did not have an appointment I was in and out within three hours. Great work For not having an appointment.

Recently bought a used Ford Escape, and had an absolutely wonderful experience! Don, Doug, and Caleb were all really awesome/knowledge gentlemen, and they made the whole process super easy and fun! I was in and out in no time, got a great deal, and had genuinely friendly people help me out at every step of the way - I don’t know how the process could be any better! Great job guys!

I called down to the service department, all I needed was a diagram to a Ford E350 fuse box. Chris Sloan in the service department went way above and beyond. He had me a diagram emailed over within 5 minutes. Chris really saved my rear end, and the next time we are in the market for a new company vehicle OR a personal vehicle, this will be my first stop. If this is how they treat people who haven't even stepped foot on their lot, I can't even begin to imagine how well they would treat their actual customers! Sincerely thank you Chris, you truly went above and beyond!!!

Thank you Jerry Fisher for helping me

The sales team was very informed and helpful in making my choice of a used vehicle simple and stress free. Very nice, courteous group here.

Wow every time I come here for service its 10 dollars more expensive. I won't be coming anymore. Service is ok, prices are awful.

I loved that they opened on time. The technician was at the bay doors ready to go. The shuttle driver was a delight to talk to.

Great service

Went to this dealership’s service department on the suggestion of a service director from another Ford Dealership.... and to both of our shock, autonation south Fort Worth’s service department 100% dropped the ball. I will never pass through that location again, nor will I suggest anyone else do so. If you tell me you are going to do something, do it. If it can’t be done, explain that and let’s figure out a different route like grown ups do, not just leave my truck sitting on the service drive untouched for over an hour when you told me as I handed you my keys upon arrival that “my diesel guy isn’t busy, I’ll take it back there right now” If you want service you can count on, keep on driving right past campus drive...

Ask for Randall, he did a great job and was so friendly, helpful and found a vehicle that was what we were looking for.

Ask for Randall, he did a great job and was so friendly, helpful and found a vehicle that was what we were looking for.

My husband and I really enjoyed how Autonation made the car buying process so easy and had patience with us while we made a decision. They really care and work to give you the best deal. They understand the customer and have your best interest. Jeff was very friendly and gave us excellent information about the vehicle we were looking to buy and was very helpful throughout. As well as, Doug whole sat with us to talk about a deal and did the best he could. Jim too was very helpful, the finance process was very comfortable and smooth. We are so glad we came to Autonation.

Truly worth the price when you take your vehicle to this dealership.

honesty and great service

Arrived at 7 AM and they opened right on time. The technician was at the bay doors waiting and ready to help the other vehicles that were there. The shuttle driver was polite and a delight to talk to. They called when the car was ready. I arrived and didn't have to wait for them to go and retrieve my vehicle. The level of service here is amazing.

The dealership sold me a Jeep Wrangler 2018 with 2800 miles on it that had a broken transmission and wouldn’t take it back. They have a 5 day return your car policy they do not honor. Only drove the Jeep 30 miles and the transmission failed

They worked really hard to get me the car I wanted and at a good price!

Got me in and out within 30 minutes as requested for the second recall on my 2015 Ford Focus.

Thanks to our sales guy Jeff Jaramillo for helping us to purchase our truck, happy customers!

Always good service. Keeps you updated about your vehicle.☺😃

Found the vehicle I thought I wanted and reserved it online. Jeff Jeremillo called me with in minutes to speak with me about it. I then received another call from the internet manager, who I wanted to reach through the phone and come unhinged on. After having a terrible experience with him I was re-contacted by a different manager who promised I would deal with some one else and we could come up and take a look at the truck. I did not make it that day, but the next day we showed up at the dealership and was greeted by Jeff and Shelby who assured me that my previous interaction would not happen again. My husband and I haggled over price and trade in as we always do, and got Allie involved. She was so super friendly and eager to make a deal with us. We had a few bumpy interactions, but long story short, I came home with my brand new Ford F-150 King Ranch yesterday. I couldn't say too many nice things about our salesman Jeff. He devoted his time and attention to us the entire time we were there. He made the unpleasant previous interaction right and I am so very happy with the people who got involved to make the deal happen.

Mary Monroe was AMAZING. The entire staff from the internet manager to the general manager was making sure I was happy with the transaction. Great team! Great dealership! I highly recommend them!

Chris boher was great and they got my inspection done fast

My Focus had a factory recall, was taken care of quickly during an appointment. Nice new coffee maching in the lounge. Suggest bathrooms near the lounge.

I appreciate the honest, and quick, sales process.

Facility in bad need of an upgrade. Not the typical OEM facility that I would expect. Friendly salesman.

Everything was great. We got it in and out within a couple of days. And it runs perfect. Thanks

Great deal and great service from Eric. I will recommend AutoNation to anyone who asks!

Service department was courteous, friendly and fast. 5 stars. However need a restroom on same side as customer lounge.

Driving to work in the rain and my driver's side wiper shredded. I was able to exit at Campus Drive and go to AutoNation Ford South. Pulled in, told them what I needed, they replaced both blades in about 7 min. and I was back on the road with a clear view. I even made it to work on time!

Excellent customer service! Each and every employee we felt with was friendly and professional. Highly recommend.

Maria helped me find the car that I wanted and helped me with all my needs it was an easy process !

simplemente los mejores muy buen servicio

Service was great..And fast.and reasonable..Had an emergency issue needing immediate attention and it was well taken care of especially by the courteous service rep.

the great service and on time

I simply went in to get air in my sister's tires for her Ford Explorer, as I pulled into the service bay this guy last name Fisher walked by went in to his desk and sat down, I was surprised since I'd previously worked in sales at a dealership and all of our service providers worked hard to greet our guests at their vehicles. I had to walk in and open the door to get any assistance, and the guy didn't even look at me, ask for my name NOTHING. Needless to say I really didn't feel important. I guess since I wasn't spending any money at the moment he just brushed me off. They did make sure the tires had the correct amount of air in them so I certainly appreciate that. I just felt somewhat dejected. See, my sister's Ford Explorer needs some TLC and since I was treated, shall we say as a second class citizen, I'll be happy to take ALL of that business to a different Ford dealership. So whenever is over this fellow Mr. Fisher I'm sure you'll thank him especially once I bring over the invoice of all that I had done at the OTHER DEALERSHIP. Thank you Kindly. 😂

Oil change, and tire rotation, great job as always

the best place to get a car/truck the staff are great ppl made the deal nice and smooth if u need a vehicle ask for cliff Lopez hes the best!!!!!

sales man was very kind and friendly and he realy took care of me

What a great company to deal with. I got my price and made some friends. 43 and counting.

Had the pleasure of working with Eric. He was very busy but still made time to work out the specifics and sell me the vehicle I was looking for.

We went to look for a used vehicle that would be inexpensive and reliable for my mother. Cliff was very sweet and helpful in this process. We found a 2016 C Max that she fell in love with. Cliff told her all about all the features that the car and told her after she got it home if there any other questions she had not to hesitate to call him. He even gave her his cell number just in case she needed it.

Eric and Ali were phenomenal to work with!!! They went above and beyond to meet our needs, and really excel at what they do!! They were kind and patient during the whole process, and really personable.

I drove all the way from Austin to Fort Worth for a new Ford Expedition. Everyone at AutoNation Ford was great to work with!

I drove from Austin to Fort Worth for a new Ford Expedition. The service from the sales staff was a great experience.

Scheduled Oil Change - started early upon arrival, also checked out my headlight alignment when asked, and I caught them during lunch, and they invited me to join them for pizza.

Eric and Ali were amazing to work with!! They worked hard to meet our needs and really went above and beyond!

Thanks to all - after messing with another Ford dealer for almost 2 years trying to get then to complete a safety recall on my Escape, I called AutoNation South Fort Worth. They not only completed the recall work, but did it in about 2 hours - when one dealer said it would take at least a day and another said 2 days. I'm changing my dealership for repairs! The waiting room was clean and comfortable and the staff couldn't have been more friendly. Thanks to all at AutoNation South Fort Worth ... a completely satisfied customer here!

Great people, from sales, finance, and service they always take care me

Angel was great very helpful throughout process . Also work with others who were very pleasant

Sherrie Latigo in commercial truck service is a 5 Star service advisor.

Always professional when they don't have what I need they tell me where to find it been going here since I was a kid and I am a business owner now who can count on Bill and everyone at the parts counter

Was good. Everything was good. No problems .service rep was very informative.

Had a great experience! Ask for Doug Ball.

Will never go there again!

Eric Victor was great! Will bringing my business back for sure!

Sherrie was very efficient in taking my truck in, getting the problem addressed and the repairs required completed in a very timely fashion.

It was a great time buying a car from them. Had no troubles at all. All the people were great and even stayed a little late to get everything done for me.

Had appointment for 9:00 to install airbag for recall After waiting a hour they tell us “oh we don’t have the part in “ So had to send a man to another dealership to get it I ask why set appointment if they didn’t hold the part for it here’s their response “ well 90% of ppl don’t show up for appointments “ So the 10% that do are just screwed I guess But I would never use this place again

I use to go to the Bryant-Irving location but swear by this one for anything service related. They get everything done in a quarter of the time, and I’ve never had to wait longer than half the time quoted. Great service, great people and incredibly fast!

I've now bought 3 cars from autonation. Jeannie Conlon is the best. We've purchased from 3 different lots and have had nothing but great experiences each time. No matter what we would never buy from anyone else so Autonation you're lucky you have the best of the best working for you. Its amazing to know walking in the door Jeannie and whichever sales person she has you with have your back and will make sure they can put you in what you want and stay within your budget.

We’ve purchased our last three trucks from AutoNation South Fort Worth. H by experience gets better and better . We see no reason to go anywhere else !

I went in thinking I would be there an hour or longer but they were done with my car in less than an hour and that made me so happy because I had so much to do that morning before I went to work. I guess they're better than they think they are, Actually they're awesome, they're considerate, and they professional! They kept me updated on what's going on. AutoNation Ford South will always be my go to place! Tracy F.

Had oil change in a timely matter, even with out having a appointment.

Jerry took care of this in a very professional manner. He also went the extra mile and made sure I had a loan car.

Another "no haggle" or "take it or leave it" dealership.

very professional friendy couldnt ask for better

Doug Ball made my buying experience Awesome!!!!

Doug Ball made buying a brand new 2018 Ford Fiesta, the best experience ever!!!!

terrible sales, the salesman grant had us come in to meet with him however the car we wanted to see wasn't there, so he was going to show us pics, that we had already seen online, so why would we go to a dealership to see pics of a car I asked him? He said we could run the numbers and get our trade in appraised now why would we want to do something like that not knowing if we like the vehicle once we saw it and test drove it? Really big waste of time and very disappointed!!!

Perfectly Handled. Price was explained up front. No surprises except the wait was not as long as I thought and the service rep was outstanding

This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.

This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.

This is the first vehicle I have bought from Auto Nation but it will probably not be the last. Our sales person, Chad Johnson, was EXCELLENT in all ways. Friendly, knowlegible, and extremely helpful.

Good experience. We did not feel pressured to buy additional. We were not as long as with other dealerships.

Bad service brought my vehicle to get worked on never got an answer or call back left it here 4 days and then got told they can’t mess with it when I showed up on my own after purchasing my vehicle from here. never will come back again.

I am from out of state and was extremely impressed with the friendly and professional service of the intire staff also of the large inventory.

Jerry always gets me taken care of when I have my truck serviced.

Douglas Ball gave excellent customer service in helping me find a car within my budget. We had looked at a couple of cars with no luck and then a car came in the day that we were there and it was perfect. Doug made sure that we secured that car and we couldn't be happier.

Very nice and professional. My car was being serviced and they kept me well informed.

Always fast , fair and courteous !

Great experience. No haggle.

Everything from the sales"Jeff" to the buying "Sam" was Pleasant :)

As always GREAT!

Brett kept me updated on my Truck everyday it was in service. He was polite, kind and honest.

Had an emergency with my driver side passenger door and this store was able to locate recall information and repair the issue in less than 24 hours. We have a Ford store closer to home, but chose to go to this one due to their fast, friendly service during a previous visit. Chris was very helpful both on the phone and when I dropped of my vehicle. I'm a fan of their service department.

Went in with an issue on my vehicle. Great customer services, helped me with issue quick & easily. Super friendly.

I always enjoy my regular visits to the Auto Nation Ford in South Ft Worth. All of their used vehicles are in amazing condition and priced right. I've bought 2 vehicles from them in the past year and never felt pressured and didn't have to go through the back and forth secret haggling meeting between the salesman and the manager. I regularly walk the lot to see what they have and am always greeted and treated with dignity. That is, I'm not ambushed by a pack of hungry wolves like I am at so many other places.

Great customer service and professionalism

Found the Mustang GT that I wanted here and lined up the purchase online and by phone with Doug B. Set an appointment for 11 a.m. this past Saturday. Was in and out of the dealership with my new car in less than 2 hours. Will highly recommend Doug B. and AutoNation Ford Ft. Worth to my friends. Worth the 2 plus hour drive to buy a car.

The service department took great care of my car as always! Thanks again guys!

Contacted me immediately showed concern about me and the aspect of me purchasing a vehicle from there store, in which I will be doing in the near future.

Doug Welch was the best salesman!! We bought two trucks!

I loved the online shopping experience. It took all the dread out of car shopping. I knew everything about the car I purchased before I ever stepped foot on the lot. And, I got a great car at a great price. Thanks Guys .

We don’t live in ft worth our daughter recommended automation south. Transmission was locked up had to towed. Jerry met us and listen to our problem. Being Friday he said a technician would get on it in the morning. It was ready by 11am. Received a call on tues from jerry to make sure everything was okay. Appreciate the call back.

Great experience. Very helpful in figuring out the problem with the transmission and they were able to get my car repaired in a timely manner

I had my first ever oil change on my mustang. Although, the dealer where I purchased the car offered free oil change, AutoNation wouldn’t honor the free service. Jerry Fisher took care of it and offered a discount on the oil change and tire rotation. Thanks!

I contacted this dealer after the Burleson dealership failed miserably to accomplish anything. Mary answered the phone and greeted me every time I called, Chris the service rep was courteous and took care of business. We spoke, made an appointment, then picked it up when the work was completed. Real people, no worries. ��

Sam Ramadán and Eric Víctor were awesome. They made my car buying experience a great one. I will definitely be referring my family and friends to the both of them.

Mr. Douglas ball is a great person and a good sells man.. Look for him when u walk in I bought my 2016 mustang gt 5.0 Whit him and everything was Great

Chris in the service department did a fast and great job. Very pleasant experience.

I love them, they so friendly and nice. the service department guys are so awesome every time I come in for an oil change.

I got a Beautiful Explorer XLT today thanks to Andy Pham! He was attentive and concerned with my vehicle choice and keeping my payments within my budget. If you want a honest, no hassle purchase check out Andy!! He will not fail you!

Great service and the truck was ready fast.

great fast friendly service. i wasn't overcharged. the work is good quality.

Fastest car I have ever bought. No running back and forth to manager. Have had excellent customer service from Jerry Fisher, my service advisor, and Holly the sweet cashier who always finds me some type of discount that I was not aware of when I pick up my car and pay.

Best place ever to buy a car. They delivered for sure.

The service was very good and my rep was excellent. He explained everything in a manner that I could understand. The cashier was very professional.

Overall a very good experience buying a new Mustang, sales people Mary Monroe and Doug Welch were very easy to deal with. Both were professional made the experience of buying a new vehicle pleasant, love the Mustang!

Couldn’t have asked for a better experience with this dealership’s service center (Especially being from out of state!! Jerry was super nice and explained everything from beginning to the end. He took the time to show us what was wrong, what they did and what I needed to do when I got home. If I was ever in the area again and needed help, this is definitely where I would go!

I have purchased many new vehicles over the years, and auto nation gives me the best personal care and speed of any dealership that I have ever dealt with.. Highly recommend !!!

I took my Escape in for several repairs and a recall repair. Service was prompt and is excellent!

I will never take another Vehicle to be serviced here again...... I was over charged/billed for the part being installed buy 66.59 for a $208.10 part, I was bill $274.69, and Labor charge of $351.43 is way to much to have the Ignition Lock Module Replaced that works out to $175.72 and hour for labor, and that was supposedly had a Military discount applied the price. Before the discount it was $700.10.. At most should of taken 45 minutes to 1 hour to complete, not 2.5 hours and they kept the vehicle overnight and it wasn't ready till after 1 p.m. the next day. That's why I normally do my own repairs.

I will never take another Vehicle to be serviced here again...... I was over charged/billed for the part being installed buy 66.59 for a $208.10 part, I was bill $274.69, and Labor charge of $351.43 is way to much to have the Ignition Lock Module Replaced that works out to $175.72 and hour for labor, and that was supposedly had a Military discount applied the price. Before the discount it was $700.10.. At most should of taken 45 minutes to 1 hour to complete, not 2.5 hours and they kept the vehicle overnight and it wasn't ready till after 1 p.m. the next day. That's why I normally do my own repairs.

Everything was done with excellence!

Never again! Never Again! Never Again. Don’t know about the sales dept., but DO NOT take your vehicle here to be repaired!! never again!!! Never again!!

I was talk to Randall Cook salesman and have excellent service and ease buying used car. Peoples was friendly at AutoNation dealing good customer service, Thank to Randall Cook , very good salesman. Bless him.

Service was good but they couldn't figure it out how my tire got flat with no puncture or nail in it.

had excellent service during 100k maintenance inspection and service on my 2013 F150

We had an extremely pleasant, easy and hassle-free vehicle purchasing process with Eric Victor. We will be returning for future purchases.

Sat through a 2.5 hr oil change. Others waited much longer. I had made an appointment the week before.

Absolutely great place. Friendly, knowledgeable staff. I highly recommend this place.

The Deal went smooth and moved in a timely manner Thanks The sales people were very professional and courteous the finance manager was personable and did a good job with financing thanks. My wife and I are completely satisfied.

Fine, this I will be the third time I’m trying to send you my evaluation of my experience. Why do you say it is helpful to you, but you make me jump through too many hoops. This is all you need to know. I needed an Oil Change. I took it to the South Ft Worth Service Center Just under the 10,000 mile recommendation. They did a fine job. I’ll probably go back again. This survey is a pain in the . . .

I went Friday after work to look at a used truck I saw online and honestly I dreaded going to a big dealership. I have had numerous bad experiences with other dealers but autonation is different. I wanted the truck but it needed a few things and they took care of those things without adding the cost to the truck. They had it listed at $1,000 under blue book and they stuck with that price and even gave me a lot more for my trade than I ever expected. I got there at 3:45pm and was driving out in my new truck by 6:15pm. Doug Ball and the whole team were extremely friendly and only wanted me to be happy with my purchase. When I’m ready for another vehicle I will be shopping here first. Thanks for everything guys.

I made an appt for 745am and arrived 20 mins early for an oil change that I’ve already paid for and they tell me its gonna be 1.5 to 2hrs getting it in. I would’nt buy a skateboard from these people. Their customer service is horrible

I recommend Randol Cook- Not only does he listen to what you want he helps make sure you are satisfied. I am 100% pleased

We have doing business with Ford since 1977. With AutoNation for many years. I have not one negative thing to say about their service and dependability. I would recommend them to anyone.

Smooth timely and professional staff was helpful and courteous .Thanks

After viewing the AutoNation webpage and, calling to discuss my needs with a salesman, he advised me to come in and meet with him. I wanted a used car because my car was totaled by a 'DISTRACTED' driver. I explained this to my salesman, Mr. Darryl, who was extremely FOCUSED on helping me and my family. I told him what my budget was and he brought me to the vehicles that I purchased. Not only were the vehicles on sale but within my budget, so much so that I purchased two cars for the price I was prepared to pay for one.

Scheduled appointment for 8:30 AM for routine oil change. Arrived at 8:15, didn’t leave until after 10:30. Not once was I spoken to or anything. Why accept my appointment time if it’s still going to take 2+ hours? I’ve yet to have a positive experience with the service department here, and will never have anything but routine oil changes done, and that will stop once my service plan runs out. Much better options out there.

Darryl Hopkins is the "BEST", I have bought three cars from this man. I took my mom in just to look at a new car, I bought it for her for her birthday. Darryl took the time to add balloons on the car for when we went to pick it up on her birthday. It made her cry....she was so happy. It is the little extra like what Darryl did that will make myself and others keep buying cars from him. Darryl Hopkins you are the best.

We went looking for used car and ended up purchasing a wonderful 2018 Ford Ecosport from AutoNation Ford South. The sales people and management services were great never pushy. We are enjoying this beautiful little economical car very much. Thank you AutoNation.

I finally have the guts to post this. My husband and I were first time buyers back in December of last year. Our salesman was Cliff Lopez, he helped us out in every question and concern we had. The man in Finance wasn’t too bad. The last week of March I took my truck to get the free oil change that they offered me. Well when I first arrived Jerry wasn’t too happy to be there. While I was there I told him about the back window that did not open ever since we bought the truck. (We did try opening it but the window would never open, we didn’t pay much attention since the weather was still cold and wouldn’t need it till the Summer). Later when I went to pick it up, they charged me $100 just because they had looked at the window but didn’t do anything to it. While I was there, he tried to be all sweet but then got attitude with me. I asked him why are you charging me, because back in December when I purchased the truck the man in Finance told us just bring the truck and we will look at it for FREE and we won’t charge you nothing, just the parts. I even told him, we have the GOLD warranty/insurance that they are charging me every month with the truck payment. He answered me, well I suggest you talking to whoever helped you in Finance because that’s not how we work here sweetie! The ugliest attitude I have ever seen coming from a dealership. At that point I didn’t know what to expect because we were first time buyers, so I didn’t know what to do. I didn’t know who was right and who was wrong. I left crying of how pissed I was!! So from now on my husband will be taking our truck to his friend which is a mechanic. I recommended all my family to this dealership, but after my last experience there, I will no longer be recommending no one there or having any type of service done there. I’m actually looking for a new Ford dealership that can do my remaining oil changes in the future!

fantastic loved it, the process was so smooth I can hardly believe it

Would recommend this dealership for repair work. Great customer service.

I had excellent customer service from Tyler Lankford, A finance manager, Trevor Young, A car salesman, and Steve Rodriguez ,Sales Manager. I was trading in my truck and had no Idea of what I wanted, These guys made suggestions for me and I test drove quiet a few, and ended up with a 2017 Ford Focus SE, So far I love the car!!! For me this was a huge decision and these guys made the process of it all go so smoothly!!! I would highly recommend them. They are on Campus Drive in Fort Worth, Texas.

Mary Monroe is a great sales person. Gave me a great deal on 2018 Ford 150 . They were very helpful . They went beyond being friendly and giving me a a great deal. Highly reconmend Mary Monroe and AutoNation to make any purchase of Ford Motor Co.

Came in for an oil change and def fluid. Was helped by a service guy named Jerry who went out of his way to make sure my truck and me were taken care of. Hats off to the team there for making my service easy.

Dropped off my car to have a factory defect repaired. They had a loaner car ready for me. Everything went quite smoothly!

Very pleasant, no pressure and very profesional. All the paperwork was painless and easy.

Great place thanks Carlos and Johnny !!! Y’all killed it.

My salesman Eric Victor was great and very knowledgeable. I got there just after closing on Tuesday and I left in the vehicle I wanted about a hour later! Great experience, great staff. Thanks so much eric we love the new ride!

Good experience and clear explanations of the certified used car purchase program.

We just purchased a new Ford Focus. The price was great, service was excellent, and very professional.

AutoNation knows how to listen. I sent the same email out to all Ford DFW dealerships and they are the only ones who responded correctly and respectfully. They listen to you and will service you well.

Paul in Fleet Sales and Brett in Service did a GREAT job assisting me with a Warranty issue on 4 Hankook Tires that were “peeling & chipping” at only 18K miles (never buying Hankook Tires). Brett made quick work with the Hankook rep and received a partial prorated credit to get real tires (Michelin) on my 2016 Explorer. Great service!

It was a great experience buying from this dealership. When I was about to buy the vehicle I saw that it has the low pressure light on and ended up replacing one tire on the used car for a brand new one. Not only that, but since I was not able to leave with the new car, they gave me a loaner and drop the new car 2 days after with brand new tire. I would completely recommend this place to anyone looking for a used car. Thanks,

Jerry, the service Tech was very prompt to help and kept me updated as i requested to wait on the vehicle. I was informed the issues had been fixed and took a look under the truck once home. I did see where one of the parts had been replaced but the part i described as showing excessive wear was not replaced. The part has excessive up and down travel, not rotational travel. This is not a common attribute for front end steering parts. I will check another truck like mine to see if it too has the same issue, i feel the part needs to be replaced. Other than that, the visit was great and they did a front end alignment which I also paid for while there, now the steering wheel is straight. Again, i still believe the worn( what I believe to be worn) part should be replaced.

The buying process was mostly seamless and easy to go through.

Found the van with most of the features we were looking for and contacted them even though they were 4 hours drive away. They valued our trade-in online and whole purchase process went smoothly.

Overall good experience. Only real feedback I have is that we were assured that AutoNation's financing options could beat my pre-approved rate of 2.9% with USAA, but the financial person stated that 2.9% was the going rate for anyone with good credit and in the end we got that same 2.9% through Capital One. We could have saved some significant time if we simply went with USAA rather than myself and my wife go through the process of filling out the credit check forms and having a credit check done and so forth. We had a social obligation on the other end of town that we had to attend and really could have used that extra 1/2 hour or so that would have been saved.

This place has very good people and service. Most likely going back. With the future in mind this business has it down.

Always have great service experience..Jerry Fisher is the best..very courteous,efficient and keeps you updated on process step by step...

The team at Auto Nation South Fort Worth was awesome.

Very fast, left my car and it was ready in less than 20 mins.

my day at the dealership was wonderful I had no bad experience I really do appreciate all the help that I received I went in to get a new car but came out with a used car and since driving the car I have fell in love with it not only suggested is to help flu at the dealership as the time frame takes such a very long time other than that I am very pleased with everything

We went in looking for a new vehicle. The service was amazing. We found a vehicle, test drove it. Had all paperwork completed and drove off lot less than 2 hours!!! It was awesome ask for Victor

Bought my F250 here last year. Have had 2 oil changes here which were exceptional. Even replaced a couple of bulbs that had gone out with no charge. However, this last oil change, did not go as well. Had it changed on a Wednesday. Took the truck home and didn't drive it until Friday. Backing out of the drive way my wife noticed oil spots on the ground. At first, thought it might be the front 3rd member on the 4 wheel leaking since that's where the oil was coming from and it was wet. Not hardly! After crawling under it I noticed oil and oil splatter all over the underneath. Took it back to Autonation right then and they tightened the oil filter and wanted me to bring it back the following week to see if it was leaking from the transmission or anywhere else. Funny in that the mess was in front and no where close to the transmission. Didn't even wipe it down so I took it home and crawled back under it and used cleaner and rags to wipe it clean. No leaks, even now 3 weeks later. Just a really messy oil change. It's as if the tech had unscrewed the oil filter and dropped it in a pan of oil and then didn't bother to clean up the mess. Missed the oil fill hole as well with over pour. Maybe just a tech with no pride in their work. Not sure. Willing to try again in another 5k. They did give me a great deal on the price of the truck.

Do NOT go here for service. We took our Fusion on Friday after the power steering failed, which there was a recall on. We initially took it to our local mechanic as we were afraid to drive too far. He obtained the fail code from the car, which matched the recall code, wrote a detailed report and called this Autonation location to let them know the result and that we were coming. The service tech told us he would call us Saturday when it was ready. We did not hear from him Saturday. He did not call Monday, we called him. He informed us that they could not duplicate the code and we have to pay $100 because they looked at it! We inquired why the code has to be duplicated when it is documented and it is a known Ford recall and he says "That's not the way Ford works"! We asked if we have to wait until we are on the highway and steering goes out and our kids are in the car, and he said "if that's when you get the code" For the record, we called other Ford dealerships and the DO NOT charge you to look at a recall item, Even if they can't find the code. Twice during the conversation my husband asked him about safety and repairs and twice he used the phrase "That's not the way Ford works". Keep that in mind.

It was the old experience of the back and forth to the sales office. Mgr was really nice until he realized I was walking out. So far I've had a bad experience in service and now in sales. No thank you. I'll shop elsewhere.

I had a great experience with the service department. I highly recommend Jerry. He went above and beyond to make sure the issues I had with my Expedition were fixed to my satisfaction. I had tried another dealership prior, but didn't have a good experience. I will only use Auto Nation for any future issues.

Great customer service. Will go again if I need anything.

Great as usual, very professional and repair done quickly

Randall was a great guy on helping us find a truck! His customer service was great!

Best car buying experience that I’ve ever had. Great customer, knowledgeable and efficient. Working with Mary Monroe was a wonderful experience.

Took 4.5 hours to make deal for vehicle because the computers were supposedly down.... Called in next morning and was told that vehicle was out of service and in detail. Showed up 1.5 houts later to pick up and vehicle had not been serviced. Waited for 2 plus hours that time. Let me take hm and told me to come back to complete state insp. and detail at anytime. Showed up at 10:15 and vehicle was taken back to shop at 10:40 and have seen vehicle sitting in same spot nothing done 3 plus hours later. Have had no one talk to me about the situation or time frame. Will never recommend nor purchase from this dealership again

I made an appointment for Saturday afternoon and was told it would be Monday before they would finish the work. Monday, near noon, I called because I had not received a call from them and was told they ordered the part. I did not receive my vehicle back until Tuesday afternoon. I was told they were having trouble ordering parts or getting parts delivered and that the mechanic was not sure how to perform the work necessary on my car! Needless to say, I will not take my vehicle back and I would not recommend this establishment to anyone!!

Service department is excellent as ever always looking out for my two cars and those of my three children. The sales staff was great on my selling us our 2017 Focus much better then my Explorer in April.

customer service was excellent as well as the quality of the repairs. Overall rating was excellent.

Great Customer Service. I would recommend this place to friends and family.

took forever to get it done, but they made a solid deal that beat everyone else so it was worth the 3 day sales process

Exceptional customer care, I will be returning to this particular Ford for all my future car issues with my Escape.

Brett was on top of every aspect of the repair and servicing of my vehicle. He was very personable and I felt he went above and beyond to make sure I was taken care of. I have been to many dealerships over the years and due to the service I have received, swore I?d never buy another Ford again. Brett has changed my mind! Thank you, Brett!!

We had a great buying experience. All the folks we came in contact with were efficient, professional and friendly.

They kept in touch to keep me updated on the process of my car repairs and the car was done a lot earlier then promised.

Our salesperson, Christine, was wonderful! She helped nail down the pricing before we even got to the dealership. She made sure we knew all about our new explorer and followed up to make sure we were totally satisfied. I am recommending her to all my friends and family.

Our salesperson, Christine, was wonderful! She helped nail down the pricing before we even got to the dealership. She made sure we knew all about our new explorer and followed up to make sure we were totally satisfied. I am recommending her to all my friends and family.

Jerry fisher was awesome!Took care of everything and expedited my repairs to get my vehicle back in time for my vacation.

Love this dealership!! Very nice people and Cliff was a huge help on helping me get my dream truck!! The inside is very clean and has a playground for kids so while we were talking with the guy the kids would be playing. Thank you so much!

Jerry is the very best service manager. He always has my back and works so hard to make sure my experience is the best. He goes above and beyond the call of duty. None better!

Best experience I've had buying a vehicle. Randall Cook gave me first rate service. Finance department was awesome also.

good friendly staff nice to deal with.I am very satisfied.

Getting oil change should not take over a hour and a half.

AutoNation South price matched another dealer for the same car. This is the second vehicle purchased at this dealership and am well pleased.

You rip off your service customers with overcharging for oil changes. $81 for an oil change is BS especially with no warning.

I received Wonderful service and im loving my New car! Thanks Auto nation �

I tried four other dealerships before buying my F150 here. Good selection, great sales people, and a good deal. I will definitely be a repeat customer.

Service department" probably doesn't know the difference between a toilet and a toolbox.

My overall experience that AutoNation was awesome. My sales Lady Mary Monroe was on top of everything, making sure I had everything I needed. She was encouraging and comforting letting me know that she'll be with me through the whole process and she was. The overall staff was just warm and inviting almost like a family.

Made an appointment for an oil change. When I got there, no one greeted me or asked if they could help me. I walked around to find someone sitting at their desk. Told me it would be 45-minutes; in fact it took an hour and 45 minutes! No one came to give me an update or apologize for the long wait. Upon check out there was nothing said about the status of my car or what was done during the oil change; ie: fluid top off, battery check, etc. I left, drove less than 2-miles down the road and my low tire light came on. I was in heavy work traffic, so going back was not an option. I stopped at the nearest tire dealership who checked my tire pressures and said they were all off. Now, the tire light is still on, yet my tires are ok. What happened during the oil change? Is this a way to get me back in there at additional expense? This has happened before, but not at this dealership.

My experience with AutoMation Ford of South Fort Worth was very favorable. THe sales associate did everything he said he would do.

Every person I met respected me. Steve Beck is a talented and honest salesman. He listened and listened and listened and found EXACTLY the car I needed. I was very impressed!

Every person I met respected me. Steve Beck is a talented and honest salesman. He listened and listened and listened and found EXACTLY the car I needed. I was very impressed!

It was a great experience. Salesmen was friendly and helpful. Not pushy or rude.

The customer service is always great. My truck got an oil change and was suppose to get a maintenance check up and an inspection. The inspection was not done because the previous sticker in the car was done in error by the Tx motor vehicles office, the actual inspection sticker in the truck was for a different car and owner however all the paper work was on hand showing the inspection done for the ford 450. Also they did not top off the diesel fluid it was still reading low when I got back home. I was not happy this to round with the quality of service.

They were so nice and worked with us by going above and beyond!! They gave us such a deal!! We'll come back for sure!!

My truck was having transmission problems and needed a oil change. The service advisor didn't think they could get to the transmission but they did get it in and repaired.

We took the Cmax in for oil change as indicated by car and also some attention to follow up repair to previous recall work on the doors. After pointing out the issues we left the car and when it was ready several hours later, we picked it up and all is well.

Very painless process. We would certainly buy from this dealer again.

I went in for a 40,000 mile service inspection. Everything was done to expectations and very quick. Autonation has always done an excellent servicing job with my auto.

After doing some late night searching for an F250, Mary from the internet department called me first thing the next morning and was very friendly and understanding of our situation. We went in that afternoon, but she was at lunch. The staff was able to get someone to help us right away and we test drove two trucks. Unfortunately, weren't able to move forward with a deal.

Outstanding service provided by Mr. Doug Welch. I highly recommend buying your next vehicle from Autonation Ford in South Fort Worth, TX.

Brought my car in because it had 2 recall notices. Jerry verified what day he had a tech to complete the work and it was done in 1 day and also provided a loaner car.

Great service dept sales dept lost a sale because of shady business, said they had car I wanted and would be available for me to test drive while my car was being serviced,salesperson then told me it was not brought over from sister automation location because manager wanted me to agree on a purchase price and make a deal before they would go through the time and expense of acquiring the car at that point I walked out and 2days later bought the same car at southwest ford in weatherford tx

This is the second time I purchased a car at this dealership and both times were an A+ experience. The service and attentive attitudes are a constant which I appreciate. I always feel like I got a good deal. Very happy.

Got online quote for car was told by salesperson Mary they were going to get it from autonation Frisco showed up on Wed morning only to be told car was not there Mary said that management's policy was to not have a car transferred from an hour away unless we agreed on a price and completed purchase agreement,when I said I would not commit to by a car sight unseen Mary said the management policy was in place to protect them from wasting time/money in finding and transferring a car only to have someone walk away from the car after seeing it I was amazed at a dealership in this day and age would resort to scams like this,I walked out of the deal and will file a complaint with Ford customer service

In and out- both buying and servicing. Thankful not to have to spend a crazy amount of time doing either!

Excellent experience all around. Doug Ball was exceptional. He seemed to really care about why I needed a van. The van's radio was working and they made sure I got a new one. I added an additional 200 miles to the van because of the traveling back and forth a couple times to get the new radio, but the experience was worth it. I will recommend Auto Nation to friends and family.

Service dept always does a fine job. I used Autonation ford South Fort Worth since it was Dub Shaw.

Just needed an oil change, the wait was reasonable. They are always very professional and nice.

They will sell you anything you want tell you how they stand behind what they sell then when you buy a 75000 dollar truck and the paint starts peeling they won't give you the time of day. THE SERVICE AFTER THE SALE SUCKS!!!!!!!!!!!!!

My experience was great! Phil, Sam, and Camden took very good care of me. I felt they had my best interests in mind and helped get the best deal regarding my purchase with what my finances would allow.

I would like to express how pleasant my experience in purchasing my new 2009 GMC C1500. I researched vehicles online and expressed and interest in one. I received a call and decided to go in and look at what was available in the price range I was looking for. Doug Welch found a truck that was within my budget and it has been a pleasure to drive. Everyone I was in contact with was both friendly and helpful. I would purchase another vehicle from AutoNation Ford South Fort Worth when the time comes.

My experience was nothing less than anazing.. Joseph was very professional, very helpful, he didn't use hostel sales tactics. He was more in Tune with what would be best for me as a customer . Great saleman...

I received excellent service. Very quick in and out. I appreciate the service personnel very much. Thanks to all of you.

I have used Autonation South Fort Worth for repairs on my Mark LT with complete satifaction. Clark Skiles, Service Director, has always had a great team and recently hired Angela, who discovered a power steering leak, and shock absorber problems. Doug Bree, another recent hire, walked me through the whole repair process with complete a explanation, easing any anxieties that I might have had disappear. Doug also provided excellent customer service with phone followups and politeness. (I really appreciate that). Autonation will always have my business and my gratitude thanks to Clark Skiles and his team that continues to carry on with tremendous service and success. Teresa Pate

William Wyss was right on target with everything concerning the purchase of my new 2017 Ford Explorer. He was constantly concerned with my requirements and with the final technical programming of the radio/cd/ media panel. All around great experience! Thank you William for a job well done. So very happy with my new SUV!!!

Have had problems with my 2015 F250 (5 times for a water leak in the cab) since buying it from here. Jerry Fisher has been awesome. But, never has anyone from Service or Sales Management contacted me and inquired as to how things were going. Honest reflection on their customer service, total failure....wife's lease is expiring next month.. will not be doing business with again.. very sad after being a customer since 2001. If they don't care, neither should my family.

I bought a 2017 F250, quick and easy process, Mary Monroe is a wonderful sales lady. She took care of business and never beat around the bush. I will be back to buy my next vehicle. Thanks AutoNation

Great experience. Very helpful and listened to my needs

Just needed an oil change this visit. In and out in reasonable amount of time, every thing else checked out fine plus this was my Complimentary oil change so it was a Freebie ! I'll be back in a month or so for my Pre- Tagging Inspection. Wish it was free 🙂 I always appreciate good work done fast Thanks again 😉

I purchased a new Ford Edge on the last week of December, 2016 here. This is my first Ford after having bought a new Toyota Highlander and a new Honda Pilot in recent years. I saw the vehicle I wanted online, and the price had been reduced. The internet salesperson, Mary, got back to me right away, and we set up a time to meet. Once I arrived, everybody was friendly and helpful. The car I wanted had been dealer traded the night before, but another salesman found the car I wanted at another dealership and brought it over. So, the process took a little longer, but it was pleasant the entire time. I thought they gave me a fair price for my trade (you always wish for more), and I guess the most important thing was that there was ZERO pressure. I didn't get that sick feeling like I was trapped by the salesman, and when it came to the price of the car, the salesman literally said "what was the price of the car you saw on line?" I told him, and he didn't even look it up, he wrote it down and that's what I paid. Pretty good deal! I feel terrible because I can't remember my salesman's name. I wanted to contact him via email, and there is no directory on their website. I think that's my only complaint. The showroom itself is the furthest from glamorous or swanky. In fact, it's pretty outdated and old. But, I guess that's why I felt comfortable. There were no high-pressure men with ironed shirts and ties running around....just nice folks. I live in Dallas, and I won't be getting my car serviced way over in Fort Worth , so I can't comment on their service department. But for no-nonsense car buying , I highly recommend AutoNation Ford in South Fort Worth!

Great customer service! Serviced my Suv quickly. They took an extra step to to point out that I had a recall to fix my vehicle that I had forgotten about. My daughter even noticed the door wasn't making a noise any more. (Something I wasn't even aware of that had to do with the recall. Yikes!) They provided a 2017 loaner car while my suv was being repaired. They even filled my gas tank, washed and vacuumed my Suv that so desperately needed cleaning! (Kids, need I say more?) Kudos to Jerry Fisher - AutoNation Ford South Fort Worth! Good people!

I went to AutoNation Ford to purchase a used F150 Limited and had a great experience. I worked with Doug Ball and would highly recommend him.

Randall was very thorough, pleasant, professional, and fast. We were referred to him, well worth it and we will be back... and will be referring to him.

Mr. Hendrix was a good sales man he showed me what he had that I was shopping for and worked with me on the one I wanted. He was not pushy and he was very informative. I would definitely recommend the dealer and Mr. Hendrix to anyone shopping for a new or used vehicle.

We were well taken care of by our saleman Alexander Uselton and by the staff at Ford Auto Nation.

horrible workmanship horrible customer service and totally un- American. go anywhere else if you want quality work.

We couldn't be happier with the deal we got at AutoNation. And out salesman Steve Beck was the greatest.

The service is good. Dealing with car issues is never fun but they are helpful and positive. This is my dealership. Great people.

We were very happy because we made a great deal with honest folks who care, and were very expeditious with the process. We'll refer friends.

I buy my fist ford f-150 here in AutoNation Ford and I loved my truck 2012 and have a nice blue color I loved tanks

This was the easiest buying experience I have ever had when purchasing a vehicle. The sales representative was very attentive and I always felt important. Financing was just as impressive. I was heard and my budget was respected. my presale and sales experience was overall great. However, I was less impressed with the Service department. There were body repairs needed before I could take possession of the vehicle. I purchased the vehicle on a Wednesday and should have been able to pick up my new purchase on Thursday evening. I was unable to make it back to the dealership until Saturday, just to find out my vehicle still was not ready. I was not able to take possession of my vehicle until late afternoon Monday, which conveniently was the last day of my 5 day money-back guarantee. To top it off, as I was driving home my car sensor goes off saying I need an oil change. I had to turn back around and return to the services department because they forgot to reset. I can recommend the purchase of a vehicle from Autonation Fort Worth South but can not extend the same recommendation to their services department.

Excellent buying experience. Mary Monroe was efficient, courteous,and knowledgeable. I would give her all 10s!!

Randall was very professional and made buying our truck very easy. The staff was very friendly and I would recommend anyone needing a new or used car to give them a try as we were very satisfied with our experience at AutoNation.

Buying this car from AutoNation Fort Worth was the least stressful experience that I have had buying a car. There was never any pressure to buy the vehicle or any additions. Everything was laid out clearly and offered as I wanted. Might buy more than one car every 10 years with these guys.

I amverysatisfied with the latest service assistance in the shop, very efficient and smooth operation!

see dan he know how to get you car you want no hassle just help

I have always received great service and if needed they have stood by their word. Love all the service writers and We bought two new vehicles from this Auto Nation this year.

I'll probably get the same canned response to a bad review but....... Bought a used, 2014 King Ranch but it had a chip in the windshield that was spreading when we looked at it. They said they would replace the windshield. I expected the replacement to be the same quality as what was presented for sale in the truck. SURPRISE!!!!!! The replacement is low quality and not the sound screen glass that was presented for sale. I'm not going to dog my salesman(Cliff) as it's not his fault. Instead of me, your customer, having to call the GM and not get called back like others that have posted. Since this was just last week, I think the GM can get my information from the salesman and contact me about what Autonation is going to do to correct this.

LOVE This dealership....They were our 4th FORD dealership....The other 3 just didn't care whether we spent money with them or not. They couldn't be bothered to sell us a $36,000 truck. Not the case for Auto Nation Ford in South Fort Worth...Eric Victor and Phil Smith took great care in assisting us with the right vehicle and the right deal. They made us feel like they really wanted to earn our business from the minute we walked into the dealership. If you want an easy car/truck buying experience...Go see Eric! He won't disappoint. THANK YOU Eric & Phil and your team...

What a great service department. I travel about 40 miles to service my vehicle at Autonation South Ft Worth when there are others closer. A friendly, professional and honest staff. Thanks Sherri.

Juan is an excellent salesperson. He is professional, thorough and pleasant.

Randall and chris down an auto nation are the best ever. made car buying experience easy and fun for first time buyers. will most certainly send others to you and will continue business with you guys thanks so much you guys....

My F-350 was serviced with an oil change and rotation of tires. the work was done to satisfaction and in a timely manner. The customer service was excellent.

Worst experience ever buying a car at AutoNation Fort Worth. Salesman Chris Purtell with the approval of his management sold the car out from under me. If you want to get screwed over, these are the guys to see.

Sherri was able to get my truck in and out for an oil change. Thanks for the great customer service again.

Awesome experience. Randall and Sam are great. My hubby and I both purchased each a new 2016. Great buying experience

Dan quickly took a bad day and made it beautiful for me. He was courteous and very professional. He put me in a brand new Ford Escape at a price I could afford! Thank you Dan Hendrix and Auto Nation!

Jerry was very helpful and the work was done in a timely manner.

Got a good deal on a 2017 GT, but the price is where positives end. Had some bubbles in the tint that needed to be fixed. Dropped the car off, showed all the places where it needed to be repaired and asked if they could set the tires to the proper psi. (Over inflated at delivery) Picked up the car and not only did they not repair the rear window, they did not adjust the tire pressures and someone over tighten my shift knob. Not sure why they even touched the shift knob. Definitely not be returning for service in the future.

I kicked the idea of buying a new Transit van for my business for almost a year,and finally decided last June to order one just the way I wanted it. The salesman Paul Savoie took real good care of my needs and he kept me inform the whole time while my van was being made. Definitely will buy again from this dealer the whole process was smooth and no pressure.

Awful, I bought a 2011 F-150 which I truly believe they knew had issues. Trying to get someone to call you back is like pulling teeth. It is taking almost 2 mos. to get my tags. In the meanwhile the truck in shop for 2 weeks 1 month after getting it. All I can say is trust your instincts because, I felt unsure to the point they allowed to have the truck overnight before buying so I would come back. I should have just left as I usually do. I am very pissed it has been a long time that I have bought a used vehicle. My advice is to take it to a shop and have to look it over before purchase because it is "as is". I will not spend not another dime @ Autonation South Fort Worth, not even for service to vehicle. I will go elsewhere. I know that I should have taken my butt to Hiley Mazda Arlington... :(

My wife and I have owned Fords for the last 20+ years. Everytime I am in the market for a new vehicle I always try to trade with AutoNation Ford South Fort Worth for one reason - service. Sherri Latigo understands what real customer service is and I always use this dealership for service. She is knowledgeable, helpful, and always goes the extra mile to make sure the service is satisfactory. I recommend this dealership for service because of her!

Seamless for the Most Part Found a vehicle on Net Search. Excellent Value and Drove Off

Bought a 2017 Ford Explorer from Autonation Ford South Fortworth .It was surprisingly hassle free!! Sales team was very professional .

Thanks for getting it back to me quickly. As a home health nurse I rely on my car daily.

I bought a 2016 F-250 on 8/1. I brought it in to have running boards and a back up camera installed, plus they were going to repair some hail damage. After purchasing the truck, I noticed some loose screws and a missing screw on the right rear wheel well. I told the salesman about it when I brought the truck back for the above mentioned repairs. I took the truck to the dealership for these repairs on 8/5. He said everything should be done by Monday. So, knowing hail damage repair might take a little longer, I waited until the 10th, and then inquired about my truck. The salesman was out on paternity leave & he referred me to a different salesman. No problem there. 10 days later, I still have not heard anything about my truck. I ended up going to the dealership during the day, and the salesman immediately saw me and started scrambling to find out the status of my truck. He said it was finally ready and I could pick it up. Since I drive a company car i knew it would be after I got off work before I could pick it up. My wife drove the loaner truck to the dealership after she got off work. Once we got there, they couldn't figure out where my truck was. It took them about 30 minutes to find the service ticket to find out where my truck was. Then it still took another 40-45 minutes to physically locate my truck. However, once they found my truck they couldn't find the keys. So, they were going to send us back home in the loaner truck we had had while my truck was in the shop. While the salesman, Chris P., was putting more gas in the loaner truck, one of the service advisers, Randy K, comes running into the showroom with the missing key. Turns out, it was in some salesman's pocket the whole time. So, we go get the truck and I give it a quick inspection. They had not even touched the loose screws in the wheel well. Randy K took the truck back to the shop and fixed it himself, because by this time, most of the mechanics had gone home. A friend of mine had told me he had had some bad experiences with the service center here, but I thought I would give them a chance. I was not impressed at all! Although everyone was bending over backwards to apologize to us, it seemed like this was a pretty common occurrence. This whole debacle took almost 2 hours to get sorted out. ****The ONLY reason I did not give an overall 1 star rating is because of the salesman, Chris P, and the service adviser Randy K. They went above and beyond to make up for everything that went wrong.***** They have promised to wash my truck and give me a tank of diesel, so I will see if they honor that when I go back up there to pick up my tags. Oh, and when I got home, I found the service ticket on the back seat of the truck, in the little plastic work order thingy. So what really irked me was the obvious incompetence of the service department and the false attitude that they really cared about me. I asked about getting remote start added to make up for their ineptness. I feel like they just placated me with false promises.

great service , no delays , very accommodation. Fixed the issue and went beyond

Purchased my Mustang from AutoNation Ford South and was very satisfied with the purchase process. Went in for my first oil change offered at no charge. It did take a bit of time but overall I was satisfied with my first experience with the service department.

Highly recommend Doug Welch. We bought a car for our daughter that we found online. After calling to see if it was available, Doug had it parked in the shade with keys in hand when we arrived, ready to answer our questions. He was knowledgeable and professional and made the whole process very easy.

Went in for regular maintance staff was knowledgeable and very friendly.

This was my first visit to a dealership, that was stress free! The people working with me, Randall & Mary, honored my requests; adhered to my concerns & got me what I wanted. I was very pleased with Auto Nation on Campus Drive!