I had a great experience at AutoNation Ford South Fort Worth. I ordered my Ford Maverick from Doug Ball and there were no hidden "surprises" when it arrived. They honored the price and didn't try to add any unnecessary accessories or anything else that cost more than what they told me. Doug kept me informed throughout the process and was a pleasure to work with. Even the finance guy was nice and didn't try to hard pressure me into buying a warranty. Very good experience overall and I would do business with them again!

I had a great experience at AutoNation Ford South Fort Worth. I ordered my Ford Maverick from Doug Ball and there were no hidden "surprises" when it arrived. They honored the price and didn't try to add any unnecessary accessories or anything else that cost more than what they told me. Doug kept me informed throughout the process and was a pleasure to work with. Even the finance guy was nice and didn't try to hard pressure me into a warranty. Very good experience overall and I would do business with them again!

Horrible, don't want to fix their faulty transmission in their cars. They fixed the control module once and less than 2 years the same thing is happening and they don't want to fix it again but when you look online it tells you that it will forever be an ongoing problem !

Cheers to AutoNation today on Monday 5/23/22 for great service by Josh Boller my Service Advisor when I brought in my 2017 F150 for a coolant flush. I thought I needed a couple of other things too, but he said we can wait on those. Also Jerry Fisher was very efficient and courteous when I came back to pick up the truck and instead of having the cashier cash me out, he did it at his desk. A couple of Straight shooters. Prior to coming to AutoNation I had bad experiences with just about every other Ford dealer in Tarrant County at different times. Now my faith and trust has been restored in Ford Motor Company and I have found my dealer. Thanks again!!!!

Terrible service department. Rude and incompetent employees. I was overcharged for the service I received and some of the work I requested wasn’t even done. If you choose to go here, don’t let them scam you!

Great experience with my new Mav!!

Great people and fast purchase

Every thing is done by appointment so yes,it was very organized n structured. Polite as well ,thank u

I was very please with the customer service. Doug Welch was very knowledgeable and did everything he could to get me my car. Including coming in on his day off to go pick it up and have it ready for me. Phil stepped in and got me financed and out the door. I am very satisfied and would highly recommend Autonation.

Doug Ball was great. Helpful every step of the way and really helpful throughout the whole purchase process.

Great and quick experience. One of the best I've had at any dealerships and I've been to quite a few.

Great service, finished and out the door in the time the service department said I would be.

Great first time experience with oil change service at this location. Great customer service and quick work!

I had great experience. Joush in service was awesome.

Daryll Hopkins, is very helpful and knowledgeable of your products. He helped me picked up my wife's vehicle that we have been looking for quite a while now. I've been to this location several times and Darryl is always there to answer my questions. Your staff, from the receptionist, sales personnel, finance, service department and parts are very friendly, helpful and knowledgeable of all your vehicles. These people are a great asset to this establishment and would like to rate them 10. They're customers oriented and that is one of the reasons why I keep coming back to this dealer. Keep up the good work and hats off to all of you. Will see all of your in the near future.

Worked with Doug and he was so helpful! I knew what car I wanted and was only going to test drive it but ended up driving away with it lol. Doug was so easy going and made the process smooth. I had just sold my old Beetle and LOVE my new convertible Beetle even more!! Thanks so much for helping me get what I want!

Mr. Brett Alvine took me in even though I had no appointment. He was courteous and very helpful. Thank you sir!

Great experience at AutoNation. All employees were welcoming and extremely helpful. They made the car buying experience wonderful!

Automation Ford put me in the vehicle I have been searching for the last 3 months. Great service, friendly, knowledgeable, would definitely buy from them again!

Poor service and communication!

Great service and integrity from Scott who reached out to me regarding purchasing my truck, and gave me the deal i was looking for .

Called on Friday and was able to get in on Monday at 8:00 AM. I was greeted by a happy face to start my day. And was out of there in just over an hour for an oil change. I will be coming back here for the next one.

Kaylen and Sam at Autonation Ford South Fort Worth were GREAT! Car buying can be a tough and lengthy process, but they made it easy. I felt confident I was getting the best sea possible. Kaylen was patient, knowledgeable, and kind and made the process very painless!! So grateful I found them!

Great customer service.

Best experience ever buying a new truck, from the sales person, finance and general Manager I would highly recommend this dealership.

Great people, Eric was a huge help in getting me in my new ride. Very quick process as well. No beating around the bush. Very professional. I will be returning when I'm ready for my next one. That much is for sure.

Great help from Doug! Wife loves the new Bronco Sport!

Professional, helpful and communicative

great service quick as can be process when I purchased my vehicle always get reminders for oil changes and any maintenance I may need

My wife and I experience was beyond exemplary. As soon as we walked in we were greeted and got to business. The young man that helped us really heard everything my wife was saying and got it on the first try. We signed papers in a timely manner and back to Tyler we went. 10 out of 10!

AutoNation goes above and beyond to take care of their customers. I took my pickup to get it checked out by their mechanics, because the light for the fuel filter water trap kept blinking. I loved that the mechanics did a detailed investigation to figure the source/cause for the blinking. The mechanics couldn't find anything wrong. The mechanic gave me recommedations for me to replace the fuel fiter water trap, so I could be comfortable driving my truck. Thank you so much, yall are the best.

Great work. They were friendly and fast. I will definitely go back for service on my car in the future.

We dropped off my truck at the set appointment time to have the sunroof fixed. 4 days later and they still haven't even looked at it. What is an appointment for? I won't be buying another truck from this dealer. I suggest driving to a better managed dealer.

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very professional staff, there was a recall on my 2021 f-150 and they made the necessary changes very fast.

Good service! Mr. McNeal was very friendly and helpful. I would recommend Autonation to family and friends.

Even though Autonation Ford South Fort Worth was a lot further from my home (I’m located between San Antonio and Austin), I decided to trust them with my purchase of a used, hard to find truck and they did not disappoint! Our salesman, Doug Ball did an awesome job answering our questions to ensure we had all the information we needed including pictures and walk around video of the truck so we would have full confidence making our purchase decision since we couldn’t physically be there to look or test drive it. Once we decided to go through with purchase, Mr. Ball and the finance folks worked to expedite the shipping of all the documents which was a smooth and seamless process! The vehicle was then carefully transported to a south Austin dealership location for pick up. Truck was exactly as described…I’m extremely happy with my truck! Oh and by the way, Mr. Ball even followed up days after the sale to ensure I had everything I needed and/or if I had any questions. No matter where you’re located, if you’re in the market for a vehicle, I highly recommend Doug Ball…he’ll take care of you before, during, and after the sale! Thanks again Autonation Ford South Fort Worth and especially Doug Ball!

I really like there service. Fast, convenient, and they keep you updated.

Prompt service, kept me updated on repairs. Quality work when my truck was returned.

Eric Victor and Cliff Lopez were great to work with from order of the Van till delivery. This great Experience did not stop at delivery. They both helped me have my Van outfitted with portion. They picked up Van from my house and took to install and when completed returned to my house. I have bought several vehicles and so far this has been the best experience I have had. I highly recommend this dealership and sales staff. Go see Eric Victor and Cliff Lopez for all your your vehicles purchases. Thank you Eric and Cliff.

My experience was great, I was treated with care and Eduardo Magana was Awesome!! I Love my New Bronco!! My Salesman was one of a kind, he made sure I was satisfied with my truck. I will always return to AutoNation south Fort worth , the people here Care about You!!

I like this dealership more than the previous autonation dealership I’ve visited. Brett Alvine is my service advisor. He gets things done with little hassle, is friendly when I come in, and gets me in and out quickly for my oil changes. Even when Brett isn’t the one taking care of my needs, the other employees in the service department are friendly and helpful!

Jerry is the best!!

THE best place to get a car. They dont make you pay for ridiculous additional fees that dealerships typically want to tack on. They weren't overbearing. I've gotten two cars from here and will continue to do business with them over the years!

Trey was everything a sales me an should be. He kept us up to date on everything since we were out of town buyers. I would recommend him to anyone in the market for a car

People there are very helpful they explain everything that you ask and try their best to get you the best deal one of the best dealership experiences I had

I went in for a recall service on my F150. I thought it was going to take a long time, but it didn't the service was fast and they took very good care of my truck and me. I will be going back!

Scott Gray was awesome to deal with. Easy and smooth transaction.

David McNeal was very helpful and informative. Made the process very understandable and easy.

It was a little bit of a wait as you could imagine but nothing too bad. Service was good and my Edge was taken care of. When I drove off I thought I was in a V8 Mustang instead of my V6 Edge.🐎

Fast, reliable, and kind service. Got a good trade in deal.

Best place to buy cars I have bought multiple cars from them make sure your sales manager is mike and your sales person is David great people to work with

Felipe helped us out tremendously, I will definitely be purchasing more vehicles from here in the future

They service station was really great Thank you for all the help

Very bad costumer service,we had an appointment to see a car but it was not there.. think twice before going

Had a great experience buying my Lexus is250 from autonation,very helpful and even great follow up communication,I will be back Thanks Shane

Service was great! I was immediately met by a gentleman named Jerry Fisher. He performed a very though walk around and got my vehicle in the shop in less than five minutes. The funny thing was, my appointment was set with Brett Alvine. He was busy with a customer so, Jerry handled the start up paperwork, GREAT TEAM WORK!! My vehicle was in and out in just under thirty minutes and Brett went over my multipoint inspection,walked me to my vehicle where I was greeted by Walter wilson kindly opened my door and closed after I got in

Everyone was incredibly helpful and kind. The whole process was easy and made simpler because of the upfront pricing.

Purchased a pre owned Chevy Silverado, great service very happy with the process

While dealing with vehicles is usually a challenge, my experience at Autonation was amazing. The support staff and specifically Tyler Morgan as a salesman, was awesome. I have a shiny "new to me" F350, thanks guys.

Awesome experience

Had a wonderful truck buying experience at AutoNation Ford South Fort Worth. Tyler was an excellent salesperson. He found the Ford 150 Sport model that I was dreaming of! Tyler patiently walked me thru the features of this vehicle & answered all my questions. Oscar was an outstanding and knowledgeable financial officer. A special thanks to the General Manager Larry for managing this outstanding team of individuals. I highly recommend this Ford Dealership. Thank you.

Everyone was friendly and helpful. I got the vehicle I wanted at a great rate.

Always great service, after they checked out my car, I was assured I only needed a Car battery. I had had my car boosted off numerous times. Several times I had to call for a boost. I had a slow charge put on it for 6hrs., after that still wouldn't crank. So, thanks to John for listening to me and he took care of me. Thank you!

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Brett gave great service

Eric Victor was a pleasure to deal with during the ordering process and up to and after delivery of my Bronco. He kept me up to date on everything and even stayed late so we could finish our paperwork and get everything signed. Was such a smooth process that we ended up buying a Bronco Sport that same day.

Brett gave great service.

From the moment we arrived to the moment we left we were treated with the greatest customer service! Lalo was our sales rep. I would definitely recommend and go back myself, if ever needed. Also wanted to say a huge thank you to Oscar in the finance department. They were both very helpful and knowledgeable they answered all questions we had. Overall one of the best services I have had!

The overall experience was good but we had an issue that was solved the next day. I would definitely recommend this dealership to others. The truck that we had bought was excellent and was everything we had expected. The truck that we bought was a 2022 f-150 power boost and is an amazing truck, and if you are looking for a new truck I would recommend this one.

I was involved in an accident which resulted in my company vehicle being totalled. Nobody had my type of vehicle and I was told it would be 6 - 8 months before a new one would come in. Fortunately AutoNation Ford South Fort Worth had 1. I made arrangements with Doug on a Friday, and the following Monday became the owner of this vehicle. I just want to say thanks Doug for the relief and peace of mind I received with the purchase of this vehicle!

Best purchasing experience! Trey was so thorough and professional. Never felt pressured. Had my tint and running boards installed same day as promised and had my service bed washed! Oscar in finance was great too! Explained everything and did not pressure me. Highly recommend Auto Nation Ford Campus Dr!!!

The service writers were professional, clean, knowledgeable and willing to listen. They answered my questions and LISTENED to my concerns. Will go back anytime I need something fixed.

I received outstanding customer services on Saturday. The gentlemen that assisted me were wonderful.

If you like having your credit ran a bunch of times because they just assume they can beat your interest rate you have thru a personal bank. Once they figure out they can’t then they tell you they can’t do drafting so you’re basically left to finance with them. They literally take all day to wash and detail a vehicle and can’t even get an oil change done so they just tell you to bring it back on another day. I should have learned my lesson when my wife tried to buy her new explorer from them back in 2020 when they took forever to get the car around and it wasn’t even the right one, they kept changing numbers around to suit them and didn’t listen to a word she said. The dealership is a joke and I would avoid at all cost.

The experience was great. Great customer service. Finished in a timely manner, I was a bit disappointed when I asked to have my truck checked out but said they couldn’t do it today because of the ice but they could reschedule me for another and never did.

They were very friendly and did my oil change quickly.

Doug understood the assignment! We told him what we could pay and what we would like! He found us a vehicle within our budget and it did not take all day!

Had the pleasure of working with Doug Welch while buying my truck. I highly recommend him & this dealership. Kind, courteous, attentive, hardworking & most of all - honest.

Quick appointment, pleasant employees, efficient service. Pleasant experience.

I would never bring my 2007 F-150 into this dealership again. I will never purchase another Ford vehicle in my life. The service was terrible and the mechanics cannot fix anything. They make you pay for labor when the repairmen don't even fix your car or truck. Auto Nation on Campus Dr. in Fort Worth is horrible! Don't bring your vehicle here!!

I brought my 2007 F-150 to this dealership. They said that it was the electronic control module. The Service Advisor saint that Ford no longer males this device. The Service Advisor, Brett acted like he didn't want to fix the truck. I will never purchase another Ford in my life after I had to get the GM, Larry involved to make Brett try to do has job. Terrible customer service & they can't fix anything! .

My Autonation service experience began when my primary dealer failed to fix my 2 month old F150 platinum. Multiple trips to my “other dealer”, multiple days without my truck netted nothing but a bunch of “I don’t know’s”. So I reach out to Autonation for help. Let me tell you, within the first 10min of being onsite with the service director and technician I knew more about my truck than the multiple trips to the other dealer ever told me. In fact via diagnostics we could determine where the other shop “stopped short” on resolving my issue. Within 30 minutes of my arrival I had a diagnosis and resolution plan. Within 24hrs my truck is as good as new and I’m back on the road. People will remember who took advantage of the pandemic, people will remember who didn’t take advantage. Thank you to Bobby and Mr Wilson for being honest, thorough and responsive people. Autonation took care of me, my family, when others were too incompetent to understand their own product. Thanks again Autonation Ford, you guys rock. -Aaron

The service department is great! We bring both our Fords here for all our service needs. Our service rep Jerry Fisher does a wonderful job keeping us updated and aware of charges. He is friendly, respectful, very knowledgeable , and easy to work with. We have never had any service department or repair related issues. Been using AutoNation Ford South Fort Worth since we got our truck in 2013. We know our vehicles are in good hands.

Thank you so much for making the process of selling my car so easy and for explaining to me what was going to happen in a very easy to understand format. I don't have much time and you made this process probably one of the quickest things I've had to do in a while.

I like my new vehicle although there were some hiccups in making sure the car was delivered properly. However, the manager made sure those issues were resolved.

Great experience, no hassle or haggle. Best car buying experience in 18 years of buying cars.

Darryl Hopkins has always helped me and my family out purchasing new vehicles. I highly recommend asking this guy for help on your next purchase. Sam in finance is also amazing

Very easy process. Scott Gray was great and very professional.

Darryl Hopkins has always helped me and my family purchasing new vehicles. I highly recommend seeing him on your next purchase.

I have had several vehicles and use Jerry Fisher as our service writer. What a great experience, knowledgeable and helpful.

Great service friendly works well

The experience that I received at Autonation was absolutely wonderful. I am a truck driver so being able to do things over the phone and in a timely manner is paramount. When I called and spoke with Dan Hendrix he asked questions to help Facilitate what I was looking for. And communication continued until we narrowed the field of what we were looking for. Got the wife involved on a Friday, Saturday morning gave Dan a call let him know that we was going to be on our way in and purchased 2017 escape titanium at 1 PM Saturday afternoon. I would highly recommend AutoNation or Ft Worth. Beautiful clean facility and very friendly staff. Thank you all @ auto nation for what you do.

Darryl and Eric were phenomenal with helping me purchase my bronco sport BL. This was my first time buying a car for myself. I received a great rate and hospitality from this dealership, there were no hidden fees as well, I know some ford dealers are doing that but this is one dealership you can absolutely trust.

Scott Gray is very professional , polite and very easy going, was a great pleasure to work with him

I can't say enough good things about the help I received yesterday from AutoNation Ford South Fort Worth! Thank you Walter for the ride - I enjoyed the conversation (took my mind off the car trouble) and thank you Brad in Service for fixing my Mustang - it fired right up this morning, Sir! And you guys came in UNDER the estimated cost with same day service. Thank you so!

Scott was great! Took time with us and made the process effortless! Will refer him and Auto Nation again!

Good car buying experience overall for what is usually a painful process. Eric Victor took great care of us and the manager Phil was also wonderful to work with.

Michael Purtell was beyond rude. Yelled at me as a customer for his mistake. He lied and said he secured a car (even put it on autonation ford SFW website), but didn’t have the vehicle. He took back the trade-in value he promised. I regret sending anyone to him to buy a car. I have several more cars to buy and will NOT buy from him ever again! It is also my understanding that he yells at the other employees at the dealership too. Maybe the car business is NOT for him!

As always friendly prompt and immediate award winning service without worry. The service advisors knowledge and experience really takes the stress out of bringing your vehicle in for service or repair. These guys are #1 in my book and I will continue to do business here for the life of my vehicle. Thank u Guys for always delivering top quality service.

Get rid of Michael Purtell. This guy is extremely unprofessional, lies, yells at customers and performs the old bait & switch! Horrible example for your organization. Oh, apparently he has a habit of yelling at his employees too. There’s enough stress in the car business right now that this behavior should be unacceptable.

I want to say that I really had a great service experience at AutoNation Ford South. I'm very picky of who I let work on my 1996 ford f150 truck. I came in for an oil change and my service advisor very professional, polite, and very helpful in providing me with a print out of recommended services that my vehicle needed at the mileage that my vehicle was at. The technician not only did the oil change but did a very good through inspection of my vehicle in the multi point inspection. The job took about an hour which I thought was great considering all that is done to ensure that my vehicle is in top notch working order. I give my service advisor and the service department a 10 for quality service. If you want quality service and your vehicle taken care of properly I recommend AutoNation Ford South at 5300 Campus drive for your service needs.

Jerry Fisher is an excellent service advisor I really appreciate him but I just want to bring Attention Ford motor company need to understanding if they are on the corporate looking to provide right part in the right time people's like Us we not having it that much complication to receive the right amount of service in the right amount of time Thank you Mr, Fisher

Small inventory of vehicles.

Scott was great to work with to sell my car. He made it quick and simple, was in and out within 45 minutes. I’ll definitely be back to buy a bronco from them in the future!

Eric was amazing! He was very informative and provided me with an easy buying experience. Thank you!

After having my truck at this dealership for the second time for warranty work and a total of 2 months in the shop I drove my 2019 truck with less than 100,000 miles on it for less than 2 weeks from leaving the shop and the drive shaft almost falls out they refused to fix it I called multiple times and never received a call back I would not trust them to put air in my tires

I Love Ford, they do a great job. The people there are oh so nice and friendly. And they aim to please you. Sometimes I can't afford them because they are high. But now I don't care how high they are that's where NellyBell going. That's my car name. I took my car to another shop they messed NellyBell. Didn't even get an alignment. But Ford AutoNation came Through!!!

My salesman Matthew Cook did a great job. Highly recommended!

I had the pleasure of having Eduardo Magana selling me my Ford-F 150. Thankfully, he was super elaborate on everything and always had the right answer to questions I may of had. Never felt rushed when I was with him and he was an awesome guy to talk to.

People are very honest and upfront

Everyone one did an outstanding job working with us

Our salesman, Doug Welch, was great to work with. He gave us an OTD price with no hidden fees shortly after we got there. After the purchase, and after closing hours, he stayed late and helped my wife and I figure out all the new features on our new Expedition. Highly recommend.

Always Francisco Medrano is the best seller and have a great customer service

Our salesman, Doug Welch, was great to work with. He gave us an OTD price with no hidden fees shortly after we got there. After the purchase, and after closing hours, he stayed late and helped my wife and I figure out all the new features on our new Expedition. Highly recommend.

Even with an appointment, you are in for a long wait. Most of the people I know don't have the luxury of being able to drop of their car and carry on during the work week. Forget about the weekend. Too busy. If you can get in for an appointment, get ready to pay an arm and a leg. I try to avoid the dealership if at all possible.

Always pleasant staff when you bring your vehicle in, but sometimes they don't keep up with their own records, case in point, on my recent visit, I was informed my engine air filter and cabin filter needed changed, but I had recently had the cabin filter changed by them, which should have been in their records.

I purchased my Ford Fusion new from AutoNation Ford South Fort Worth in 2014 and have had it serviced by Jerry there at the dealership ever since. It is just now approaching 60,000 miles and it still drives like new. Jerry is the best, only recommends what is required, offers options for my choice, and never pressures me into decisions, period. He offers advice and guidance and keeps me informed on what will be needed in the near future. I could not ask for better service or a more honest and professional service manager.

Doug Ball was wonderful to work with. We were desperately in need of a newer vehicle and my husband was in the hospital having major surgery, so he couldn’t come with me to sign papers and finish the deal. Doug actually drove to the hospital in Waxahachie so my husband could sign the papers and then drove 82 miles to deliver my Ford Edge to me at my home. He bent over backwards and went out of his way to make this happen. Then he called me personally to check on things a couple of days later and also asked how my husband was doing. That kind of service just doesn’t happen anymore! He is genuinely a nice guy and was so awesome to work with. And I love my new car!

Great customer service

This was my first time buying a vehicle and the guys at AutoNation made it so easy! I had ordered a 2020 Ford Bronco in the mist of this pandemic. While delays kept happening, Douglas Ball kept me informed the whole time as the updates were happening with the chips, the hard tops, and for the bronco itself. Fast forward to Nov 17 2021, with all the patience and wondering if I still wanted this vehicle, I finally got to sit down with Doug Ball and finally fill out all the legal things for my 2021 Ford Bronco and I love it ! Special thanks to Doug Ball for helping and keeping me updated with the progress of my Bronco

Ordered my Bronco from them in July 2021, and finally picked it up last Friday. Despite the complete disaster on Ford's part, Doug and AutoNation were a pleasure to work with for over a year, and they got me into my gram cat since I was 16 years old!

They diagnosed and correctly fixed my truck quickly to my F-150 FX4. Brett was great to deal with!

Always a pleasure working with Jerry and AutoNation Ford. Jerry always communicates the progress on my vehicles when they are in need of service and is like talking to an old friend. Always goes above and beyond when providing customer service. Purchased a Mustang from another dealer once and immediately had issue with the electronic key. Original dealership told me to have it towed, essentially leaving us stranded where we were. Called Jerry and told him what was going on and he took the time to find the key reader on one of his vehicles and called me back and told me how to get my car started. Always top notch service!!!

Excellent service for recall on drivers air bag replaced.Safety is important to all.Thank you.

I don't know anyone who is looking to purchase a automobile.

If you ever go to AutoNation Ford on Campus Dr. Jerry Fisher is the go to guy. He’s very passionate about his customers and he always offer amazing customer service.

I called the service department to check on getting an appointment to maintain our F250. I always ask for Jerry and he said if you can come now we can get it done. Jerry was true to his word and I was in and out with an oil change and tire rotation. Autonation South Fort Worth has a great service department. I’m glad I purchased the service plan when we bought our fifth vehicle from them.

Fast, friendly service the service advisor didn’t blow smoke. He gave me an estimated time frame. Then he met that goal, and my Explorer was fixed the first time.

I deal with service advisor Joshua (there at I-20/Campus Drive)great guy! And a reminder, stay the Hell Away from AutoNation in Burleson, Tx! That place caused me nothing but grief, especially that so called customer relations lady Linda Belota who oughta be retired, that place is a lie and a joke! DONT MAKE THE MISTAKE GOING THERE FOR ANY TYPE OF SERVICE!

What more could you possibly ask for when purchasing a new vehicle? The sales guy Trey was never pushy and ensured that all of our questions and concerns where answered. It took some time and effort to locate the right truck but he was patient and courteous throughout the entire process. One of the most dreaded parts of buying a new vehicle is the hours upon hours that are spent in a dealership going back and forth and then completing the process. The sales manager Ali made sure that this was not our experience and we were in and out well within an hour. For the first time in a long time, we had an enjoyable experience purchasing a new truck as it very well should be. Time and money well spent and I highly recommend the team at Autonation Ford South!

The entire team at Autonation Ford was amazing. They went above and beyond and made my truck buying experience a great one! I’ll never buy another truck anywhere else.

Due to an unfortunate accident, we had to buy our daughter another vehicle. If you haven't noticed, now is NOT the time to buy a vehicle. Inventory is low, and prices are high. Trey made the process pretty painless. I would recommend Trey to anyone looking for a vehicle.

AutoNation is a great group, from sales to service, they treat you like family. Got oil change and tire rotation under an hour.

Doug Ball is the one to speak with when buying your new vehicle. No pressure, no games, no nonsense. That’s the best part! UPDATE: I got a call three days after I purchased the vehicle from Doug to follow up. No one does this anymore, it was nice to have a salesman that followed up!

Doug did such a great job of finding the vehicle I wanted. We didn't waste anytime and were done quicker than you know. The finance manager came out gave me my options. I was driving home in my new Ford Escape with all the bells and whistles in a little over an hour. Thank you AutoNation Ford for your faithfulness to serve.

I would not buy another vehicle from this location. From the beginning there were things said that were not true. If I could find the same car somewhere else I would have waited. Now two weeks after buying the car an issue came up that should have been taken care of before ( a recall ) and they have no loaner cars or do they??. There service is two to three weeks out just to see it . They asked me to call other Ford locations to see if they can fix this in less that two weeks or see if they have a lone car. The extended warranty does not cover this. If your a buyer that can wait or find it somewhere else to buy I would strongly recommend it. Wanted to update this-- I did speak to the GM he understood my situation and I understand his. He is working to take of this next week I will update this and let you know.

Waited 3.5 hours just for them to “tire rotation and oil change” They didn’t even give me my service summary papers. My tires are exactly where they used to be. What tire rotation was he talking about?

I was treated extremely well. Brett Alvine is one that takes personal care in his customer. He handles all of my work on my Ford F-250.

Best mechanics and service advisors on this side of the Mississippi, hands down! If you want a top notch service advisor helping you, the best mechanics working on your vehicle, then look no further! (Service Advisor) Jerry is the best around and not the pushy kind to get you to replace things that don’t need to be. Oh and they even have a great group of sales members if you’re wanting to get into a new or used vehicle. Darryl is always ready to go the extra mile to get you into the car you want. All in all, if you want the best all around service, this is your place.

My experience with this dealership has been the best experience you can ask for. The deal to build and buy my truck through them went on without any hiccups. The best sales advisor that you can ask for is Douglas Ball. He helped through the entire process and still follows up with me after my purchase and genuinely cares about his customer’s business and experience. Thanks to Doug for the tremendous service and will be back to this dealership for his service. Ask for Doug ball if you ever need to purchase a vehicle because he doesn’t disappoint whatsoever and will do whatever it takes to go beyond to make your experience unforgettable.

took car in for a recall inspection. Not only did they do the inspection, but they made the repairs at the same time.

I would definitely recommend AutoNation in Ft. Worth. I recently purchased my second vehicle from this dealership. The process is very easy. I am not in the dfw area and most of the process was handled via telephone and email. My salesman was great. Only complaint is that I had to wait a while to get to the finance department.

Got the parts I needed for my truck,👌 Parts department needs upgraded to something more modern.i was expecting to see a lot of diffrent parts for trucks but all they had was cases of oil and a few run down displays. Although I understand its tuff times for businesses,maybe if ford loweres prices on trucks they'll make some sales 🤔

Five Stars go out to the Service Department on our recent rear differential work performed on our F-150 truck. Our service advisor, Mr. Fisher, kept us informed of the entire process, from obtaining parts through completion of work. The service tech, Mark, fully explained the work needed which gave us 100% confidence our vehicle would be totally safe after the repair was complete. We highly recommend AutoNation Ford - South Fort Worth and will use them as our authorized Ford dealer for service in the future.

I just want to start off by recognizing Eduardo Magaña for the wonderful customer service from the beginning he listened and took note to what I was looking for and help me find and purchase the car I wanted, the service Eduardo gave me was spectacular he went out of his way to to help me make the right decision

everything! they are very nice to talk to, and always willing to help you!

I like taking my vehicle there. They are fast, friendly and keep me informed on the progress of my vehicle repairs.

I sold my vehicle to AutoNation Ford. They were super helpful and quick. The appraisal process was speedy and the purchase quote was higher than anticipated. No haggling or funny business. They were professional the entire time. I would consider them for a future purchase. If you are Ford person, check them out.

Great people easy to do business with

We bought my daughter's first car 5 months ago. She was hit and the car was totalled. When we went back to buy another they made it fun for her and easy for me to get a new one.

Cliff and the entire staff were very friendly and helpful. I came from Mississippi to buy a 15 passenger van I found online. The price was good and the service was excellent. Thanks!

If I could choose no star, would be excellent for me, my husband took our vehicle with a mechanical issue and guess what when we went to find out if the vehicle was ready to pickup at first nobody knew what happened to the vehicle and then the mechanic told us that after he finished fixing it we decided to traded it to get a new one🙄🙄 which never asked for that to be done or signed any paperwork to authorize, after been there for more than one hour finally they find out the vehicle was in the shop and without any apology they only told us go outside it’s already there that wasn’t the worse thing, when my husband started to drive the car, he find out they haven’t fixed anything, same issues and the maintenance light on😡😡

Go only if you see the car is there only. Don't expect any special treatment as published. Once papers signed, no one listen to you. Sales person don't tell anything about the car. You need to check yourself and there are chances you will miss something. In my case there was a crack on windshield which was not told ahead of time and never told me that there is only car key till delivery and asked for upto $200 for additional key. Sales manager didn't reply my phone calls after sales.

Jerry Fisher always makes service calls effortless.

Mr. Brent was very polite and understanding of what I needed done. Always keeping me informed of everything going on. I would continue to look for him whenever I have a problem...

Nice folks. Responsive. Pretty efficient in getting me through the buying process. I made a fairly long trip with a trade-in to buy from them and the process went just as planned.

Sales department was awesome. (Darryl) he did everything in his power to assist. Tammy was in charge of fixing a few things the sales department agreed to fix during purchase. It also had a few warranty items to be fixed wile at the dealership. I dropped it off the day before my 9 day vacation. I’m not sure where the ball was dropped but poor communication. I called 3 days in a row and left a message every say for Tammy to make sure she had remembered everything we discussed because she wrote nothing down. Obviously she didn’t because my vehicle sat for 10 days before being turned over to the service department. They did an average job, had to call me and ask about everything Tammy and I had discussed because it was turned over to service with no list or notes of repairs. Service department gave me the run around about the driver door popping, tried telling me it was from an accident? and my sliding side door, they told me it was a body shop fix. At the end of the day all I needed was communication during the 4 weeks my vehicle was on site. I picked my vehicle up and took it to McDavid Ford Fort Worth to get my two doors fixed. we have the parts in stock and no this is not a body shop fix, this is a mechanical fix. So I purchased the parts and brought it back to be repaired. McDavid Ford Fort Worth did me right, fixed both doors without the runaround. At the end of the day I was willing to purchase the parts for repairs and pay out of pocket if my warranty didn’t cover, all I got was the run around.

These guys did a great job and did it on time. Jerry, the service manager kept me informed.

0 Stars and two fat thumbs DOWN! If you’re in the market for a car and need a GOOD, RELIABLE car: DO NOT- I repeat: DO NOT! GO TO FORD AUTO NATION SOUTH FORT WORTH!!! They are a fraud! Seriously, they sold me a car that started smoking out the a/c vents a few days after purchase. I took it back and they sent it for repairs on engine issues- lasting more than 3 weeks!!! When I did get the car back, I drove it off the lot and made it to the light at the I-20 intersection right down the street when the alert light turned back on!!! I turned right back around and let them know, & informed them that I did not want that car- since it’s NOT RELIABLE- they said they couldn’t give me back the money I paid down on it- $6500!!! But they “would buy it back” -I ended up LOSING OVER $4000 CASH MONEY due to my unfortunate dealings with shady MARTIN and shady LARRY BALKAM at SHADY FORD AUTONATION SOUTH FORT WORTH…

We have purchased several Cars & Trucks At Autonation We have been very pleased with the service

Lalo (Eduardo) was amazing, he made you feel welcomed and comfortable. He was insistent and helpful in all the right ways and we left with vehicle upon our second visit. I would definitely recommend going with him anytime…EMPLOYEE OF THE MONTH for sure!

Fantastic experience as always. Been going there for years and would not think about going anywhere else

Never returning here. Waited nearly two hours and they hadn't even moved my car to work on it despite already having an appointment set up! Finally I just left! Thanks for wasting my time!

Purchased a 4-year old Subaru Legacy several years ago and, though the sales rep (Steve) was fantastic, everything else about the transaction was horrible. Management sold a car that had a major issue recall and did not communicate it to us at all. Though they initially promised to make it right, they in fact never took any steps to resolve the issue. I could never get a response (email phone call, text) from management and they said the issue was Subaru's fault (when in fact all fault fell squarely on the dealership). I would never do business with them again nor can I recommend them to others because I do not trust them. The entire transaction was full of saying one thing and doing something else entirely. Further, it took them more than 11 weeks to get all of the appropriate paperwork in order for me to register the vehicle in Colorado.

My appointment Thursday surprised me. I called the call center from their email pertaining to the recalls, set a appointment for one week from the call. Added some maintenance preventions and expected... Upon arrival, technicians unavailable for recall work, and sales items discontinued. To say the least that means another appointment for my recall item( luggage rack) that will take days to complete! Not happy!!!! Since when do your cars not need GAS CAPS!!! Mine has never been there, since newly purchased.???? The explanation was, they stopped because people were leaving them at gas stations!?!???? Wtw!! Crazy!!! My detail request will not be done there either. NOONE there to do it( appointment much)! They did manage to sell their weekly pitch alignment and wipers. Enough said.

I would defiantly NOT refer ANYONE to this particular autonation, I believe they try there best to get you into a vehicle that same day just to rope you into their madness. I would also say to make sure that you are paying attention to one salesman in particular MARY MONROE because she will call your phone or spouse phone constantly AFTER the deal is done and you trade your vehicle for one of there's , I guess in order for you to act quickly on what she request will threaten to take the vehicle away. For example we traded our vehicle in for another vehicle signed the paperwork sent them verification of income and everything. Then she calls us the next day stating she lost the income verification and said we need to bring the car back in order for the deal to be final but it was final the day we left with the vehicle, and everyday for three days she has been calling my wife and I phone stating she can't print the paper work so the deal is not finalized but her coworker was able to print the paperwork. I believe she is trying to find a way to keep the vehicle we traded and take back the vehicle we purchased, Like I stated before I would refer everyone to this particular autonation just watch out for that lady. And that's at any dealership really people will try to play you if they believe you lack intelligence.

They were very helpful and worked very hard to find a vehicle that fit into my budget and had great mileage. Thanks.

Great 👍 experience

A set appointment for oil change so I took off work to handle some other business that I could take care of also that day but it took so long to get my oil changed that I wasted a whole day and wasn't able to accomplish anything

Josh in the Service Center was awesome! He was so friendly and patient. Great customer service!

Jerry has always done an amazing above expectation job that’s why we come there !!!!!!

Great service . Would definitely 100%recommend anyone to stop by!

I'm so glad I visited on my lunch break. Left the next day with a brand new F-150. Thank you to Trey for helping me out and walking me through the truck. Thank you to Sam for the quick turn around with the financial paperwork. Made this the most painless vehicle purchase I've done.

These guys were top notch throughout the entire process. Especially Eric Victor who went above and beyond to make everything happen, even sending my paperwork to my vacation condo in Florida. Highly recommend these guys.

Had an excellent experience here with the staff and atmosphere. Matthew Cook, my sales representative, was fantastic in answering all my questions and making the process move as smooth as possible. He stays in touch even after you’ve driven off the lot with your vehicle to make sure everything is to satisfaction, and he’ll take care of you if you have any complaints. If you’re ever in need of purchasing a new/used vehicle make sure you ask for Matthew!

It was an amazing and easy experience. Our salesman Felipe was very nice and responsible. The managers and staff took care of everything we needed. I highly recommend this dealership. We love our new car!

I purchased two vehicles from AutoNation and was taken care of by Doug Ball. I cannot speak for other sales reps there but I can say if you want someone with experience you're in good hands with Doug.

Had oil change in a timely matter, even with out having a appointment.

Jerry Fisher and his service team rock and are God sent in a time of trouble. If you need a Ford or need repairs, his team is there and will find the problem. I appreciate him scheduling me an appointment right away after Five Star Ford was not accommodating and of No help. Don't go to Five Star ever. Choose Autonation Ford just a little over 30 minutes away from them. If you want a Ford and you live in Ft. WORTH area, go to Autonation Ford on Campus Drive. If you need it fixed...talk to Mr. Jerry Fisher. Cameron is also very friendly when he pulls your vehicle around.

Great service and quick turnaround. I'll be back for my next service. Josh is my Service Advisor. He is awsome to work with.

I bought my 2021 F150 from this dealership. Salesman was very knowledgeable and made the experience great. Service department on the other hand lacks. I made an appointment via the FordPass App to bring my vehicle in for a brand new recall for 9am I arrived 15 minutes early only to be greeted by what I felt was an employee who was put out. Followed him to his end office and he calls a Tech via intercom when the tech calls the two begin to argue over the phone. The disgruntled individual then looks up my information and says to the guy next to him if he’s heard of this recall and the other says no. I then am asked to go sit outside and a gentleman gets in my truck and starts to take it back when another individual yells at the driver and says “park that truck it can be worked on this evening, this other customer needs this vehicle fixed ASAP. The driver parks my truck with the emergency lights still blinking and my original disgruntled employee comes out to tell me that the machine isn’t working for the recall I need fixed. I drove 45 minutes this morning to deal with what I call an unprofessional service department. I bought my vehicle there and thought I’d continue getting the same type professionalism there and I realized I was wrong. I would hope that those same individuals don’t get that same type service at a restaurant or a service department like I did from them. I don’t recommend dealing with those two individuals who sit in the first two stalls (desk) when you drive into the service department drive through

They always take care of me when I'm there!

I using AutoNation Ford South Fort Worth for ages. Great service! Thank you !

Great group! They gave an estimate and it was spot on! Workmanship was quick. Very professional.

Excelente ! Very good attention I recommend give a 9 from10

Simple and easy no hassle purchase! Staff was great. Thank you Mr Larry Balkum for a fast no nonsense business deal!!

Excellent service as always . Take all my cars there for everything.

they're the best. Jerry Fisher in the service department will get you taken care of right

Great to Service Your Vehicles, They are Great People. I Love this Place?

I have always had excellent service with this dealership

I'm on a tight budget and needed a vehicle for my teen. I was shown a car that had just arrived. It needed to be cleaned inside and out. There was tar on the car, close to the tires. A button on the steering wheel was missing but "on order" and would be fixed as soon as it came in. I was out of town when my daughter picked up the car. Well the button has not been fixed and the tar is still on the car. I have text/emailed several times, no response. I'm just disappointed they didn't do what they said they would. But I blame myself for being naive and not making sure that was done before the purchase.

Best Customer Service, Very Friendly and Knowledgeable with all needs and request for service on my car

I’ve been a loyal customer for the last 6 years. They take care of you like family. All their employees are awesome and highly trained. Thank you for being great!

Jerry greeted me with a smile. He asked me of my concerns with my car. He asked if I was waiting for my car. He told me, that he would call me, when car was ready. He called, when car was ready within 2hrs.

I have a 2017 F350 Platinum and I have had my share of problems with the truck. I believe I have found the best repair service for these trucks, I could not recommend Jerry Fisher any higher. He is a service that stays on top of his business, very very pleased with him!

Buying my Ford Edge with AutoNation was fantastic! From the sales manager-Allie, the sales person-Francisco, to the finance manager, this was the smoothest and easiest experience I have ever has purchasing a vehicle.

Autonation Ford South Ft. Worth is an awesome place to purchase a new car.

In the Service department, Robert and Anthony were so helpful and patient with me. Brett was nice and did the best to his knowledge. I was not happy paying for something that the SERVICE department did in the first place to have the car stop on me completely while I was driving. I was not able to get a rental. NOT good. I worked 25 minutes from home. It still makes noise where no one in the service department can hear or feel.

Excellent service and well treated. Was shopping for a used F 150 online. Asked for information on a used truck and was reached by Francisco M. At Auto Nations Ford Fort Worth. He invited me over and that he had the truck I was looking for. I showed up on the same day and Francisco showed me the truck. Francisco opened the window on me checking out the new 2021 F 150. Test drove it and loved it. All my questions were answered and bought me a new F 150.

The auto service that you receive is top notch and the service advisors or helpful. Ivory R.Johnson Sr.

Eric Victor was very helpful in my purchase of the Ford Flex I had leased for two years. I spoke to him on the phone several times to make sure I had all the items needed. He was very knowledgeable about the process and I was in and out of the dealership within two hours.

Kind, considerate, knowledgeable and gets job done 1st time around.

Service advisor was friendly and very knowledgeable, he and his crew were able to give me my vehicle in a the time frame that he said it would be ready.

Francisco at AutoNation on campus Fort Worth has been very helpful the last two purchases that I have made with him.

Had my Mustang serviced on April 30th. I was able to get an appointment quickly, the wait time was minimal, and I was on my way without any problems or issues. Thanks Brett

Convenience. Professionalism. Timeliness

I want to say thank you to Doug (internet manager) for taking good care of me. He was very helpful and professional during my purchase. Very happy with the service he provided and for taking care of me

Service Dept is always friendly and ready to help with anything! Wait times were short and service was great.

2nd visit to this dealership to buy a car, and the 2nd time round was no where near the level of customer service I received the first time. Jeff was amazing and helpful and followed up, which is why I went back to trade in the car he sold me. Unfortunately he was not there and was at a different location. The pre-owned car I purchased had a crack in the windshield and was told a few days after purchase that replacement company would reach out to me to install it. 1 month later, I call the salesman who I worked with to ask, if the company would still be calling me. He asked if I followed up with him to inquire about the replacement. I found that odd, since HE was the one who stated they would call me. I am sure this person is very busy and things can be missed, but the level of customer service from start to finish is lacking. Quick to attend to my needs when "selling" the car, and quick to forget me after the sell. So we are clear, my experience is still a good one with the dealership, but I would never work with this particular salesman. Jeff Jaramillo I will be coming back to see YOU, wherever you are!!!

Very smooth, and professional. I would recommend this dealership and salesperson to a friend for sure.

Service Department provided excellent care in getting our truck serviced . Wait time was minimal and service personnel were professional and friendly.

Larry and the crew here are great to work with. Bought a new F-250 last week and as always with these guys the process is great! Last 3 trucks have been purchased here as will the next 3! Thanks Larry, Dwight and David!

They all made me feel like family from the start. Very friendly staff! I'll defiantly be back. Thank you AutoNation South Fort Worth for making my experience special!

Best car buying experience ever! I give 10 out of 5 stars. Everyone was so kind, respectful and efficient. Kudos to Doug Welch for all of your help. You are a true asset to your company. We will definitely be back and refer many others!!

Horrible experience if I could rate a zero I would. They were unprofessional, lacked communication, they gave me the run around about my truck and they lied to me saying it would be ready before 3pm so I could pick up my daughter and it wasn't I didn't pick my daughter up until 4pm. They never called but said they did but never left a message and I called 7 times and they never said they had been calling me. I am highly upset and disappointed in AutoNation Ford South. This is my 1st horrible experience. My service advisor was Tony and none of them had any empathy about the situation not even the manager.

This is my 2nd purchase at this dealership and with Doug Ball. He is the best! I sent him an email inquiring about a truck, he responded quickly and we went and looked at it that night. It is now our new ride and we love it! Doug is very good at what he does, he is patient and listens to what you want. Sam Ramadan in Finance was great. Got a great deal at a great rate. Service dept has always been great to deal with. I always recommend this dealership and Doug.

Fast service. Friendly people. I service my dodge journey there because it's close to my house and they order the parts ahead of time.

Low stress, easy experience through sales and finance. Great deal on my truck. I would highly recommend AutoNation SW Ft Worth Ford,

Cliff Lopez and Sam Ramadan were absolutely amazing got me into the vehicle I wanted at the price I wanted and made sure I had a killer warranty absolutely Recommend them and auto nation

The service department treats you the way a customer should be treated.

Appointment time, check. Service, check. Car performance after appointment great, check. Thank you Robert, 5 stars!!

For all your new or used car needs head the Autonation Ford off Campus Dr and I-20. Even if you just have a car to sell give them a shot. Jerry in Service and Mack in Parts dept. are awesome as well.

The employees were really nice and explained everything that needed to be explained. Good service. The waiting rooms were nice as well.

Brett Alvine does a terrific job. I won't take my trucks anywhere else for service.

Jerry Fisher went above and beyond to service my vehicle and discovered a situation that Evolved the safety of my family, Jerry will be my technician for all future service needs

Larry (GM) and Bobby (Service Manager) have gone above and beyond in getting us taken care of.

Doug Ball took the time to listen to my situation and he was more than willing to help me however he could. Once I arrived the process was quick and simple. He made sure he got me an approval that was within my budget. Thank you I'm forever in business with you guys because of Doug

Jerry Fisher is the absolute best service advisor, ask for him if you are at the dealership he's very honest...

My service advisor Jerry Fisher is the best at keeping me updated and what my vehicles need.

Jerry Fisher Sales did an awesome job. Always give sound advice for repair of my car. Detail on my car was beautiful and the Sales rep made sure I was taking to and from work promptly. Also provide helpful coupons towards my bill. Thanks again Tammy Ingram

Doug Ball at AutoNation Ford south fort worth, was wonderful to work with. He was professional, quick to respond, knowledgeable, & gave me a deal I couldn't refuse! Doug Ball & AutoNation South fort worth has earned themselves a life long customer! Thank you guys!

Great place to purchase and have your vehicle serviced.

My name is Sondra Grimes. I had looked and looked for a vehicle, got turned down at 2 other places. not due bad credit just not enough credit. I walked into Autonation Bryant Irvin and Miguel meet me at the door. he is a great guy and helped me through the process and I drove home with my NEW CAR !!! Thank you Miguel and Autonation . I will refer !! Sondra Grimes

I?ve been bringing my truck to Autonation Ford South Ft. Worth since moving back to the metroplex, and Jerry Fisher has always taken great care of me. I?ve moved a couple of times, and still drive past several other dealerships because I know I can count on and trust the folks at South Ft. Worth.

Jerry in the Service Department has always been helpful and courteous. They have service my trucks over the last 19 years. wouldn't go anywhere for service.

It was a recall; Autonation South Fort Worth, with the parts in stock and ready for installment, fit us with the appointment we placed simultaneously for routine maintenance. When we arrived for the appointment the magnificent Service department immediately pulled up the information on our truck and drove it into the service bay. The lounge where we awaited our vehicle was comfortable, quiet, and provided free wi-fi. The maintenance and repair were quickly completed and everything worked perfectly well. The service folks were great -- keeping us informed as the appointment progressed, and staff coming through were both friendly and helpful.

It was a great experience my tech advisor Robert was definitely a good sport he was knowledgeable, helpful, courteous and all around employee I would definitely take my vehicle back for future repairs.

Excellent overall experience. Everyone was courteous and the service write up process was efficient and thorough. I purchased a service package based on the mileage and they reviewed my records to see if anything was unnecessary. Two items were not needed. I appreciate the honesty and savings. The service work was good and I got my truck back the same day. I will continue to bring my truck here for service and would recommend it to others.

Service has been fast reliable and very friendly and helpful.

Our whole family buys our vehicles from Auto Nation on Campus Drive in Fort Worth. We love them!

Expertise. No pressure. Let you know other issues without pressure to repair.

Great deals and great customer service. I highly recommend AutoNation Ford South Fort Worth! They treated me with great faIrness! I appreciate them working with us and I am very happy with my purchase.

Again!! We had an amazing experience at South Ft Worth Autonation! My father and I went to visit in hopes of purchasing a new 2021 Ford Explorer (advice from Mr. Cliff over a yr ago from a previous purchase we made from them) and Francisco made it happen. Francisco was very knowledgeable and with the help of Sam made the process run really smooth to where they gave us an excellent deal. Francisco, Cliff and Sam go above and beyond for their customers and help as much as possible. This place has great service and they know they’re stuff. Francisco Medrano, Cliff and Sam are the best!! We’ll definitely be back.

Jerry is a great guy to have service our car. He was ver knowledge about the service that was being done on our car and he was able to get our car in a little early and had it finished on time.

Excellent all around buying experience . I used the Sam's Club car buying program to look for a new Ford Explorer . Several dealerships contacted me . It was clear that not all of them paid attention to what I was looking for . The folks at AutoNation South Ft Worth ( Eric Victor and Allison Basham ) did . They helped me to find the right Explorer for our family, gave me a good price and a fair value for my trade in . The finance manager , Sam Ramadan , helped me to determine the best purchasing option to save me $$ on my new Explorer . I have no trouble recommending the Sam's Club car buying program and AutoNation South Ft Worth to anyone looking to buy a new car

Great service and value, took care of all my car need with a smile

Excellent all around buying experience . I used the Sam's Club car buying program to look for a new Ford Explorer . Several dealerships contacted me . It was clear that not all of them paid attention to what I was looking for . The folks at AutoNation South Ft Worth ( Eric Victor and Allison Basham ) did . They helped me to find the right Explorer for our family, gave me a good price and a fair value for my trade in . The finance manager , Sam Ramadan , helped me to determine the best purchasing option to save me $$ on my new Explorer . I have no trouble recommending the Sam's Club car buying program and AutoNation South Ft Worth to anyone looking to buy a new car

The experience, knowledge and customer service the team at AutoNation Ford South Fort Worth showed me while performing routine maintenance on my Mustang was top notch. I highly recommend them for all your service needs.

Service manager always takes care when I take my truck in for service

Jerry in the Service Department has always been so helpful and courteous.

Was great experience. Very professional and extremely fast. Very pleased.

Guys that came by where great and super nice and proffesional!

Brett is the service drive was great! My vehicle was completed long before it was promised. Brett communicated with me every step of the way.

This is a nice place. Came in for new car oil change. 2 hours for completion. The customer rep was nice and professional. Don't expect a car wash or vacuum. The service area was adequate but the checkout process area looked a little bit disarrayed and un-kept. Auto-nation Ford in Fort Worth needs to look at Vandergriff Toyota off I- 20 and emulate their customer service area.

Customer service and timely

La atencion al cliente es muy buena

Doug Welch worked with us exactly as we asked. We told him what we were looking for and he made it happen.

⭐️⭐️⭐️⭐️⭐️I have been looking for a Ford F-150 for our soon to be college student since October. Doug Ball at AutoNation Ford restored my faith in the truck buying process!☺️☺️ He was 100% transparent and honest with me from my very first text conversation with him. This never changed during the entire process from receiving my trade-in value to my final purchase. He was patient when I asked the same questions several times. He listened and knew exactly what I was looking for and showed me all of the options they had available. He was thorough and honest in explaining all of the numbers and options. He went above and beyond staying later and waited on my son to arrive and took the time to explain everything about the truck and the Ford Pass. This did not change when I made it to the Finance Department with Kaylon. I received the same level of customer service never feeling like I was being “sold” to. I was at the dealership by myself as a Mom and a female and every employee I encountered was equally as kind and polite. I had spoken with numerous other online Sales Associates with other dealerships and was to the point that I never wanted to go through the truck buying process.😩😩 I am so thankful for the positive experience that I had and will only use them for all of our future Ford truck purchases and refer to our friends and family!❤️❤️❤️

OMG! This was by far the BEST car buying experience ever! I saw the Facebook ad .. sent the request for more info.. received an immediate call and email. That dynamic duo Doug Welch and Mike Purtell (Mgr) both went above and beyond to close this deal! Well.. less than 24 hours later.. my new ride is sitting outside.. clean and full of gas ❤️❤️ No long hours spent at dealership ... No price haggling!! Just pick the vehicle.. secure financing .. picked it up!!!! All in less than 2 hours spent at the dealership!!! Unbelievable... I am referring all of my family and friends... ❤️❤️❤️❤️❤️❤️❤️❤️❤️ Mike Purtell you are the best!!! Doug W. You are the best ! I have ever worked with!!! Thank you guys again!!!

They are the bomb. The salesman Darryl Hopkins is personal knowledge helps find exactly what you want in a car. Did not try to sell me something I wasn’t interested in. Larry Bachum the manager is both professional and knowledgeable about the products and also looks to get you the best deal for your money. Makes you de line he’s helping someone o. His family get a car. Sam the finance man is also very help. I felt like I was at home shopping for a car. The best car buying experience I’ve had.

Went to buy a truck for my daughter ,they had a good price on the truck we wanted but as far as buying the truck,They would only accept a check for half of the purchase price.The rest had to be a cashiers check which pissed me of because I had a limited amount of time to work with(we love 5 hours away) .The next thing was we had to pay our sales tax to the dealer.In Oklahoma we pay our tax directly to the tag agent ,normally not a big deal but Autonation made it a big deal .To make a long story short ,I still have not received my tag yet (almost 3 weeks ) and if we had been allowed to handle it ourselves ,bought the truck on Friday ,we’d have had a tag on Monday but apparently Autonation thinks they know better than their customers .I figure if they are that smart ,they can figure out how to make it in the future without my business .I really don’t have anything bad to say about the employees at the dealership ,it’s the policies of the parent company that I have issue with.This could have been a 10-15 minute straight cash deal ,instead they complicated the process .If you have a chance to to business with Autonation ,do yourself a favor and go elsewhere to someplace that values your business .I’ve bought two vehicles from them and I’ll never do it again .

Delivered my truck to me. Most painless buying process ever 👏

Muy buen servicio excelentes colaboradores

Awesome service. I found the truck I wanted to look at online. Walked in and was test driving within a few minutes then driving off in my new truck in a couple of hours. This is the 6th vehicle we’ve bought from AutoNation Ford South Fort Worth and won’t be the last. Also had a leveling kit and tint to the windows. The service department was also awesome.

Great experience! Persistence until we were satisfied. NO hassles, the team did all the work! Appreciated it so much in this current climate. They took care of us from beginning to end!

Great experience! Persistence until we were satisfied. NO hassles, the team did all the work! Appreciated it so much in this current climate. They took care of us from beginning to end!

Great service. Faster than in the past when buying a new car.

After finding their best deal online, we moved some money around so we could write a check and pay cash. Unfortunately, that was a problem. First, they informed us that they'd only accept 50% of the cost as a check. So heck yeah, I'll use my credit card and get some cash back. Nope, they'll only allow $3000 on a credit card. And it turns out my debit card has a $5000 per day limit. So in the end, we put $5K on my debit card, $3K on my credit card, $3K on my wife's debit card, and the rest as a check. THEN they said they couldn't accept the check. Uh, why not? Because this service they use called CrossCheck said no. Why? No idea. I offered the phone number for my bank to verify funds, and asked how my check was any different from my debit card (they come from the same account). Finally they agreed to accept my check and we drove away. The next day they called and said no, they couldn't accept the check, and would I wire the money to their account? Lots of paperwork and a $20 wire fee later, they had their money. I formally requested an explanation from CrossCheck and they sent a two page letter that basically said nothing. So AutoNation has some dumb policies and use a dumb check checking service. I've paid cash for a car before worth more than this one with no problems. This one was all sorts of problems. Did they offer to refund the $20 wire fee? Nope. Next time I buy a car, it won't be from a dealership that uses this CrossCheck service, and I won't scramble for funds that are easily available and verifiable the way *I* want them.

Worked with Eric Victor, always works hard to make sure we are happy.

#5715, Brett Alvine, my service advisor, was very polite and honest. My vehicle needed repairs which were covered with the vehicle warranty and Brett made the entire process painless and pleasant.

Doug Ball and team made us feel valued and took very good care of us.

Service to my Ford vehicle has been impeccable. I recommend setting an appointment with any of the service representatives. They all do a fine job with getting you in and out. They also keep you updated on the progress of your service. I had gone in one morning without an appointment. I was told , courteously, that my service was secondary to those who had appointments. I had my service completed without interruption. Thankful for that. One hundred star service.

my truck was dirty the motor was dirty it took 3 day before we got it back they said they where going to clean it and know I didn't like that I hope I don't have more problems.

The couple that did the work were very professional and fast. Thank you Nino and Claudia Osorio.

I will nation will help you as much as I can if you need a loaner car when your car is in the shop if they have one they will get it for you the service Guys are very helpful

I had already seen the truck on their web site so the selection went very quick. However they came very close to loosing the sale due to the long wait to do paper work and finish the deal. I will say that the sales person, Martin Mora, handled his part of the transaction very well and was apologetic for the delay. Had it not been for him I would have walked out and purchased from another dealer. Isaac Mata MIneola, Tx.

Doug Ball came through again on a new truck. Second purchase from Doug and would recommend him to others.

Good Experience Joe Lopez was fantastic.

Very friendly service. With the exception of one older gentleman that was a bit rude when we first showed up.

Douglass Ball went above and beyond providing excellent service. He was very professional and I look forward to doing business with AutoNation again.

Easiest vehicle purchase EVER ..Doug Ball and Mr. Sammy were on top of everything to make it a smooth transactions. Well worth our 8 hr drive from New Orleans to Ft Worth and now we won’t buy a vehicle any where else going forward. The customer service is TOP NOTCH and they have earned my family’s business for LIFE.

David Welch helped us with great professionalism and respect

Great service from the staff and other members. Its always a great time to work with loyal workers, that keep a business mindset.

SERVICE DEPARTMENT VERY UNDEPENDABLE. I HAD TO TAKE MY 2017 FORD EDGE TO ANOTHER FORD DEALERSHIP TO BE REPAIRED CORRECTLY.

Doug Ball was very helpful in orchestrating delivery of a hard to find supercab from Katy to Fort Worth.

Everything went very smooth. All the staff was helpful.

Phillip did a great job working with me, getting the vehicle I wanted at price that fit my budget.

The service rep that took care of me is very nice friendly and knowledgeable. Thank you for attending to my suv's needs. Question for ya. Would battery giving out cause the mileage reader to continue reading how much gas I have left after replacing it with new one? Thx Irma

Great customer service and I love that I was able to get the recalled airbags fixed from my own home. It literally took less than 30 minutes. Not sure when this started, probably because of Covid19, but thank you :)

Great customer service and I love that I was able to get the recalled airbags fixed from my own home. It literally took less than 30 minutes. Not sure when this started, probably because of Covid19, but thank you :)

Very comfortable chairs in the waiting room, great for having to wait for your vehicle.

I have had issues with the panoramic roof cover since I got the car. This time we got it fixed, yeah!

Very good experience and very good service and I recommend it to all my friends

Prompt, courteous service

I went here because I really needed a new car. I drive a lot for work, school, and to see family so it was very important that I get a reliable car. I found a 2020 Ford Escape that I loved but didn’t think I would be able to get it because of my credit, the negative equity, and from what I’ve dealt with in the past but everyone there worked so hard for me. Doug was very knowledgeable and showed me all the things it could do. I appreciate the whole team and will definitely be back for my next purchase.

The service worker had a smile and the service was excellent time of getting services

service second to none.people are very people friendly.I tell friends and family ,a great place to buy a truck or car. Auto Nation On Campus.

I purchased a used f150 and was given an inspection paper where it stated the truck had been checked for everything. Well first the truck was about 3 quarts low on transmission fluid that kept causing a shudder at high speeds. Second the service paperwork also sated that the ac was serviced and a pressure line was replaced. Well one week after the purchase the ac stopped working. Just when the heat started to come in. So i checked it out and found the line that was replaced was installed incorrect. The seal was broken and leaked all the freon out. I was definitely disappointed in that. Apart from that the service and financial part where perfect.

Everything!! From the time you walk in the door they are amazing!! They make buying a car so very easy & hassle free!! The service department is by far the best. They make getting an oil change so effortless & take you to work & will pick you up as well. Very professional and compassionate. I recommend Autonation Ford South Fort Worth to anyone that is thinking about buying a vehicle. You definitely won’t disappointed!!!

We purchased during the Covid-19 early stages. Randall went above and beyond to assure all of our needs were met and gave us a great customer service experience. I have purchased many vehicles in the past and this experience was one of the easiest. Thank you Auto Nation and Randall

FAST AND CURIOUS SERVICE PUIT ME BACK ON ROAD FAST

Always use AutoNation for my routine auto care. They are friendly and efficient. I deal with Jerry most of the time and trust him with any issue.

The service I received at this store was awesome. They were fast and professional.

I bought Fiesta Fran from Randall at AutoNation Ford South Fort Worth and it was so easy and smooth. He got me in a brand new car despite my less than stellar credit. Just yesterday I took Fran in for her first service and was again taken care of by a wonderful service technician. While I was there I had a visit with Randall and they just came to find me when they were finished. Really wonderful people at this dealership, I did not meet one person there I couldn’t have a conversation with! If you’re in the market for a car or service from a dealership, these are your people!!!

I bought Fiesta Fran from Randall at AutoNation Ford South Fort Worth and it was so easy and smooth. He got me in a brand new car despite my less than stellar credit. Just yesterday I took Fran in for her first service and was again taken care of by a wonderful service technician. While I was there I had a visit with Randall and they just came to find me when they were finished. Really wonderful people at this dealership, I did not meet one person there I couldn?t have a conversation with! If you?re in the market for a car or service from a dealership, these are your people!!!

Thank-you Jerry Fisher and the service techs at AutoNation So. Ft. Worth. Regular scheduled service and tracking down an annoying rattle in the back seat area. Job well done. With seventeen years of automotive service and counting, all my vehicles have been well maintained at this dealership. Thanks again.

Was done when promised. The price was fair. And everyone was friendly. The waiting room could be a little bigger and more comfortable

All was fine. Salesman was very nice and got pushy.

Friendly sale team and the willingness to get the job done.

Always a great place to deal with . Everyone is very nice and helpful.

They are very Professional and Do a Great job, I Highly recommend them.

took my 2017 F250 in for sunroof as it would not open. The shop said it was repaired that they replaced the tracks. When I got my truck back, I opened the sunroof and it would not close. Not sure why the tech would not check it prior to telling it was ready for pick up.

I took my car in to have it serviced because I was concerned about issues related to a near collision I almost had when my car was nearly hit by another driver. I had a few other service issues, as well. Ford thoroughly checked everything and my concerns were put to rest. The service manager also was honest in letting me that I needed to drive the car more so that I wouldn't put my battery at risk. I really appreciated his honesty, as well as the service checkup. I give Ford five stars for honesty and service.

Great customer service from Jerry Fisher and the entire staff.

Service was prompt and Advisor was courteous. Great experience!

Service advisor did an excellent job of keeping me informed on the status vehicle service. Over all this was a pleasant experience with all staff.

Jerry Fisher is my man. He has aways been my man for service.

Brett Alvine and the Service Department at AutoNation provided excellent service on Monday, 17 FEB 020!

Was late calling in to make an appointment for Saturday afternoon, February 15th. Service rep was very helpful in getting my appointment set up. On Saturday, the Service Manager for my vehicle was prompt in getting my car to the service area and in keeping me updated on what was going on with my vehicle.

What a great buying experience. After visiting McDavid and falling in love with a specific vehicle they had on the lot, my father decided it was "the one." Unfortunately, the manager didn't treat us like paying customers. So, we decided to make a trip to AutoNation Fort Worth. They didn't have the truck we wanted on the lot, but were more than willing to get it and give us a great deal! In not time at all Ali (New Car Manager) had the truck on her lot, cleaned up and all the numbers to our liking. The entire experience was smooth and enjoyable. We will certainly be visiting this great store first from now on!

Jerry Fisher is knowledgeable courteous and professional. Very helpful

Jerry Fisher is the best Service Manager I have ever dealt with.

Very kind and they take good care of you and fast

I went in for an oil change and was greeted with, "How may I help you?" The staff were courteous, professional, and informative. I asked if they could also check my power steering fluid. They gently explained there was no longer any fluid in the steering. I purchased my car from Autonation South Fort Worth and they have always changed oil and repaired any problems I have had.

Very kind and helpful, fast always ready to take care of you.

We shopped online and they had the very best price. The staff was great, the whole process took a little over 2 hours. Really awesome.

Justin and his crew at commercial truck service did a quick and nice job on two warranty problems. Thanks

AMAZING SERVICE, Speedy Process, Top Notch friendliness and timely staff

We had a very warm and friendly experience @ AutoNation South Forth Worth. I would strongly recommend that if you are looking for knowledgeable, friendly service and a huge variety of cars and trucks, stop @ AutoNation SouthForth Worth. We did and we were very pleased.👍🏾💯

Customer Service was great I was in and out the wait was not long at all.

For me have only used the service department but do so regularly for both Fords I own & will continue to do so. Prompt & professional.

very helpful and kind and was very open ear about what I WANTED and not what they wanted me to have or anything. 10/10😎

Really helpful staff that answered any of the many questions we asked.

Tops in every category! This is how customer loyalty is developed.

I purchased a previously owned 2019 Ford Explorer XLT from Mr. Doug Welch at ANFSFtW on January 3, 2020. In my 47 years of negotiations with car dealerships, this was my most pleasant. I could not have been treated more respectfully, nor more businesslike by him. There was no back and forth haggling, nor that unnecessary game of constantly checking with his manager that so often accompanies a car purchase. His knowledge of the XLT and his demeanor made this entire process very enjoyable. I highly recommend if you’re in the market for a used or new automobile, that you contact Doug. I guarantee you that your experience with him and the folks at AutoNation Ford South Fort Worth will be a happy one.

We went in on a Saturday to look at a new Ranger. Randall Cook was our salesman. He was very knowledgeable about Ford products. Not looking for a 4WD truck, we looked at a few trucks and found the one we wanted ( 4WD). Pricing was good deal for us. We have bought from Auto Nation before, another good exp. Financing was fast and exact for us. Sammy

This was a great, no hassle buying experience. Dealing with AutoNation and their employees made buying a vehicle simple.

First time we were treated well. They may have new management.

I went online looking for a Lincoln Navigator. I found one that I liked . It was located at AutoNation Ford of South FW. I received a call from Eric Victor that the Navigator was at the dealership and available. I asked Mr. Victor if he had any other pictures of the Navigator. Mr. Victor told me that he will go take some pictures of the Navigator and send to me. I received the pictures and knew that is the Navigator I wanted. I called Mr. Victor back and told him I wanted the Navigator. I told him I have get with my son to find out when he could take to the dealership. I live in Rockdale, which is 3 hours away from the dealership. Mr. Victor told me that he would the Navigator ready when I got there. When I arrived I was amazed a the condition of the Navigator. Mr. Victor is a man of his word. The Navigator was cleaned and fuled ready to go when I arrived. As the title of this review said. This was the best car buying experience I have had and I have bought lots of vehicles. I highly recommend Eric Victor at AutoNation Ford of South Fort Worth TX. The staff at the dealership was very friendly and helped me in every way. If you are looking for a vehicle, New or Used contact AutoNation Ford of South Fort Worth and ask for Eric Victor my salesman.

Checked in at 7:45 for a 8am for my first service of my suv. Informed the service guy that I was here for oil change and about the issues I had been having with my key, that also had started a week after getting the vehicle. They guy say to problem they can take care of the key. I also inform the guy that I will be using my Ford Rewards points since I had only purchased the suv in August. The guy gets mad asking why would I not pay. Should have been the first red flag. After waiting almost 2 hours I get called my vehicle was ready. Not only did they not even check or do anything with my key but they didn’t want to use my Ford Rewards point to service a new vehicle I had purchased a few ago from the same dealership. Customer service was horrible so asked to speak with a manager and was informed the dealership doesn’t have a service manager and a random guy was pointed out that I could talk to. As a first time service customer very bad experience.

This is my 6th vehicle to buy here and as always it was great.

Quick checkin, fast service. Brett Alvine was my Service Manager & he kept me up to date & informed during the whole process. Price was good & checkout was fast. I'll go to Autonation for all my service needs.

Great customer service and professionalism

great customer service! Very knowledgeable and productive during sales process

Came in for a 10,000 mile check and oil change. It took a little over an hour to get done but time well spent to make sure my wife's car is in good shape . Thanks for a job well done.

Great service and staff// Easy to schedule service online..

My sales lady Mary was awesome!!! I would highly recommend this dealership for a new car purchase!!

My family has enjoyed our Explorer, purchased from AutoNation. plenty of room for all of us

Piss poor service! All the way around. Service advisor was very rude and forgot to tell the techs that there was a ticket up front. It was me and another customer in the lobby and all I was there for was for a tire patch, long story short got there at 10am left at 2pm! Autonation south right off of i20 and campus

Always good job A little expensive for a oil change

Service dept., Jerry and all the staff...5stars. Quick and reliable.

I pulled in it took 10 minutes for 1 of 4 guys to respond and he was the only one that appeared to be doing anything, then I was told 30 to 45 minutes which I figured was wrong but it took 2 hours then I got my truck and read paperwork the inspection form was pencil whipped it showed my brake pads on the RR was at 4mm when actually 3 weeks ago I changed all 4 after 60000 miles and it wasn’t 4mm when I changed it. And when I got in my truck I had grease prints on both door panels and my seat. This dealership lacks a service department and I have bought 5 plus vehicles from this dealership and their service department needs help. I will take my business where I feel it’s valued.

Doug Ball is awesome! He helped me out of an impossible situation. Thank you Doug and all the great folks at Autonation Ford in South Ft. Worth.

Had to wait 2 weeks to take my car in on a customer satisfaction program, was told one of the repairs wasn't covered due to a branded title. The car needed a new clutch and a TCM for which these cars are notoriously bad on at very low miles, Ford also a class action lawsuit pending, wish I would've known this ahead of time. Took the car in was told I needed to pay out of pocket for the clutch 1800$ before they would do the TCM (customer satisfaction program). The car had shuttering, loosing reverse and sever jerking, big safety issues on the highways. After receiving the car back 2 weeks later, 4 days later same issues returned. I was furious thinking this car was safe to drive with my kids. Called the Dealership spoke to the manager, just said to bring it back, asked for a loner and just like the first time said they didn't have one. A month later I have the car back, we'll see how it goes this time. All around bad experience with this site in general. Next time better off going elsewhere with better customer service will not return here again.

Doug Ball is awesome! If you need a new or quality used car or truck, I HIGHLY RECOMMEND AUTONATION FORD in South Ft. Worth on Campus Drive.

Larry Balcam and Doug Welch went out of their way to make things as easy as possible for us.

As always great service, Short turnaround Friendly service writhers

Great customer service. I?ll be back next oil change too.

Oil change before road trip,quick service easy to schedule great service personnel competitive pricing

Chris and Brandon did a good job. My car runs much better now.

We have purchased our last 4 vehicles from this dealership, and the experience was great each time! Friendly staff, no issues, and great deals!

Good, fast service , friendly service people, comfortable waiting room.

The staff was great, the deal was great, and the Ford Focus we bought is phenomenal!

Quick and easy . No delay . Top notch service advisor .

Always AutoNation on Campus for over40 yrs. Can't beat it. Went yesterday for inspection and oil change. Found out battery need changing out. Under warranty. No charge. My service representative was beyond helpful.answered questions I would not have thought about till layer.

Nobody approached me while waking the lot, which is what I prefer. Walked into the lobby, where a salesman then approached me and the deal was done on 45 minutes.

Thankful for the responsiveness of Robert, Ali and Ivy to make my purchasing experience GREAT!!

Thank you Jerry Fisher AutoNation Campus Drive will go beyond and above to help your customers you always seem to put a smile on our face thank you for your service

The salesman (Scott) was very knowledgeable on the car I chose. I wasn?t at the lot all day, they got me in and out. The finance guy was great as well. The only issue I had with the process, it took them more then 10 days to pay my trade in off. I ended up having to pay additional money to the finance company towards the payoff. Other then that, they?re great, and so was my experience doing business with them.

Jerry Fisher has taken care of me since I bought my vehicle in 2014, and never fails to provide the advice and care needed to maintain my vehicle. It's great to have a great facility nearby and someone you trust to Always Provide Great Service. Thanks Jerry and AutoNation

Doug was a great sales person and he went out of his way to make the buying experience easy.

Very good service Department (and sales) Brent in service takes good care of Mr. Customer. Been there many times and always pleased.

Great experience at AutoNation Ford South Fort Worth! I highly recommend working with Jerry Fisher for all of your service needs. He was helpful, quick, and honest. He will definitely be my go-to-guy for my all service issues from here on out!

Employees were courteous and immediately helped me with my problem.

My husband bought a Ford F150 and because everyone was absolutely wonderful I ended up buying a Ford Fusion Our salesman was Randall Cook and he listened to exactly what we were saying we wanted and what we were interested in. He was never a pushy sales person or trying to get us to do something we really didn’t want to do and he also made sure we understood everything we did. We had the best experience we have ever had in dealing with dealership and when it came time to deal with financing Sam Ramadan was so easy to work with and made sure we understood what we were doing and signing. I can not express how thankful we are to have found the perfect dealership and the perfect people to help us with our vehicle purchase and i will be recommending them to everyone who’s looking to purchase a vehicle and will be using them for all future purchase.

Salesman Randall C. was personable, knowledgeable and went the extra mile to make sure we got what we wanted. Would highly recommend.

This was my third vehicle purchase from Autonation South FTW. When you step in the door you are greeted by a courteous, no pressure sales consultant who listens to your wants/needs and finds the vehicle you want. Financing is painless and again no pressure to add the extras. I was in and out in less than 2 hours with my dream car. The customer experience continues with their service department. I have a long standing relationship with my service advisor and know without a doubt he will take good care of my vehicle. For anyone, like me, who dreads car shopping, this dealer makes it fun again. Thanks Phil and team! Love my new Fusion!

Awesome Job , Very professional Tech , Fast Service , Focused and informative . The service was completed on time and he even took the time to educate me on ways to improve my vehicle performance. Highly recommend this dealership. Thanks Andre

Randall Cook is a great guy to deal with when leasing a new car.

PROMPT EFFICIENT SERVICE DONE PROFESSIONALLY. I WOULD NOT HESITATE TO RETURN. JOB WELL DONE.

We have tried several different Ford Dealerships in the area and have been pretty much disappointed in all of them. AutoNation Ford South Fort Worth finally made the cut of being open, honest and providing timely service and feedback. Jerry Fisher is our new go-to guy anytime we need service on either of our Ford's. They may not have the newest facility but that ranks low on my list when it comes to taking my business there. I much prefer a job well done! Thanks Jerry!

Bought many cars from this dealership and never have had a bad experience.

Made an appointment on 9/4 to have my car dropped off on 9/14. Went to service drive (which was empty) only to be told they “lost” my appointment and I would need to come back next week. What kind of customer service is this?!?! Now I get to drive another week in 90-100 degree temps with no A/C.

I highly recommend Phil Smith. Best sales person ever. He read my mind. Very happy buyer.

needed my 60.000mile service, made an appointment, when I got there they show me everything that was going to be performed for the service I purchased. when I picked up my vehicle everything was done and thing that I purchased that didn't need to be done when they got into my vehicle they took off my bill. you can't beat that.

Great service Jerry Fisher takes care of all his customers. Highly recommend AN south fort worth.

Very responsive and took the time to make sure I got what I wanted and what I needed. Randall was the salesman who helped me. He was very down to earth and I’d recommend anyone to him. Very professional.

appointment time early this is great. service was very good. window tint was replaced on three window appointed on time.

We were looking for a straightforward and transparent transaction to add a Ford Transit to our ServiceBeaver fleet in DFW-A, Eric Victor and Sam Ramadan made it happen. They were diligent listening to and meeting our needs, and answering our questions. We very much appreciated their respect for our time and offering options that we were not aware of. We definitely recommend Eric, Sam, and AutoNation Ford South Fort Worth. #AutonationFordSouthFortWorth #FiveStars #Ford #FordTransit #GreatCustomerService #ServiceBeaver #DFWA #Texas

We had an awesome experience. Mr. Cliff Lopez made the experience easy and smooth. He was very knowledgeable and answered all our questions. Will definitely be coming again to this location when purchasing our next vehicle next year.

Always had good experience getting my vehicle serviced, would like the service advisor's and cashier be better trained on how to use Ford Pass to show or tell customers how to redeem points

Jerry in the service department is great my vehicle was ready when promised and when I arrived to pick it up I think he recognized me and by the time I paid, my truck was there waiting on me , Jerry thanked me for my business , reviewed my repairs,asked if I had any questions and made sure I had his phone number if I had any questions or concerns later. Jerry Fisher makes the customer feel welcome and important

This is the second time I have purchased a vehicle from this dealership and it was the same as before. Great service. I did not know that I was dealing with the same dealership until I got their address. I was shopping around by telephone and gave the salesman specific criteria and a time limit. This was the only dealership that came through. I am extremely satisfied with my experience. Also, the whole buying process was very transparent and easy to understand

Very good experience with Auto Nation. Very professional.

Steve greeted me immediately offering help. He walked me through my options and he listened to my needs and my budget requirements. He treated the experience as thought was helping a friend.

Every time I take my vehicles to Jerry I have the BEST service experience! He took care of my 2019 Mustang recall in one day with no issues!

Great Service before and after the sale with sales staff, Excellent condition of the vehicle, timely process.

Our salesman (Eric) was on point and was not pushy. We came prepared which made it extra easy. All around great dealership, everyone was friendly and made us feel welcomed.

We knew what we wanted and didn’t feel pressured. We really enjoyed working with randall Cook. Thanks for helping us out!

I had been to several other dealership that day. The reason I purchased the F-150 from Eric Victor was his professionalism and his knowledge of the F-150

Mary was great! She provided wonderful customer service made sure that we were happy with what we decided! They were upfront with the price no haggling no hassle. We will definitely be going back again.

Very nice and helpful. We love our car!

Everyone was very helpful. I did my homework. I got a better price then I was expecting. I will do business there again.

I’m usually not one to comment or leave positive nor negative reviews, specifically at a new car dealership, however I think I would be doing the public a disservice if I didn’t share the below experience at AutoNation Ford with you all. To start off, I scheduled an appointment on 6/18 at 6pm to see a Ford Raptor that I eventually purchased at AutoNation. I received a confirmation text message from Doug Welch at AutoNation on that day at 3:33pm for my 6pm appointment. When I arrived, I told the receptionist that I had an appointment with Doug Welch. Doug shortly came to see me only to tell me that he was busy with another client and could not honor my appointment. I waited for about 5-10 minutes in the lobby until they finally appointed me salesman Jeff Jaramillo. I notified Jeff Jaramillo that I was there to see the Raptor that was on the website, unbeknownst to me things would only get worse after that. Jeff notified me that the Ford Raptor that I was interested in was at different location. He moved on to show me a different Raptor that they had onsite. I wasn’t convinced as the Raptor on website was black and the one he was showing me was blue. Jeff drove me to the other location to finally see the Raptor I inquired about earlier that day. I looked at the truck and eventually made decision to move forward with the purchase 2 days later on 6/20 after negotiations for my trade in. Once the negotiation was complete with my trade in, things got even worse. I asked Jeff Jaramillo and the finance team to exclusively use Fort Worth Credit Union as the finance company for this purchase as I had used them early in June and had received a 4% finance rate with my credit worthiness. the finance team came back to tell me that Fort Worth Credit Union was offering me a 7.8% Interest rate for this purchase, however Fifth Third Bank was offering me a better deal at 5.8%. I was astonished with that rate, and I voiced my concern to Jeff and the finance team at AutoNation. The finance team assured me I was getting the best rate at the time based on my credit. I took their word that night and completed my purchase using Fifth Third Bank at 5.8% as they suggested. .I ended up spending hours at the dealership doing paper work as they initially made a mistake and financed the blue Raptor instead of the black one. The whole process needed to be re-worked for the correct vehicle. The following day I drove to the Fort Worth Credit Union to ask them about the 7.8% rate they offered me according to AutoNation. Fort Worth Credit Union was dumbfounded as well as they notified me that the rate they provided AutoNation was 4%. Fort Worth Credit Union suggested I go back and demand AutoNation to make the changes required to finance through them and receive the 4% interest rate I qualified for. At this point I was irate, and paid a visit to my friends at AutoNation. I notified Jeff and the finance team of the situation and told them this was unacceptable. Their rebuttal to the situation was that there was a misunderstanding and oversight on the rate provided by Fort Worth Credit Union. The manager came out and told me they would change my rate. Again I spent several hours forcing this dealership to make things right. Eventually, they finally corrected all of their mistakes and gave me the updated contract. I could feel the tension in the establishment and I noticed they weren’t very happy. I wasn’t a happy camper either and told them that this was my first and last time purchasing from them again. Completely unprofessional. This by far is the worst experience I’ve ever had at any dealership. They flat out lied to me initially by scheduling me in to see a vehicle that was not at their location, Doug Welch was not prepared for my appointment, and most importantly, I was lied to when it came down to the finance institution they suggested I go with, along with the supposed rate Fort Worth gave them (7.8%) at the time they pulled my credit. AutoNation has no integrity and CANNOT be trusted. Please be careful when dealing with this dealership and ensure you do your homework. If it wasn’t for my stubbornness I could’ve lost thousands of dollars.

Great experience with Doug Welch and the whole Auto Nation team

The transaction was Easy and I got a great deal. I was in and out within an hour with a deal that other dealerships wouldn?t have given.

I had them check what I thought was a noise coming from rear axle,they agreed it had $3500.00 damage,a warranty appraiser denied any repairs because he didn’t see any damage to axle and a second dealership also did not see any damage.Thank you for trying to screw me out of $3500.00

The service at this location had always been to notch. I have had my car serviced there for many years and now I make sure my daughter's car is serviced at this location. I also bought my car and my daughter's car at this location.

The guys at SE Fort Worth AutoNation are a bunch of go getters. If they don’t have what your looking for on their lot they will literally drive all over Texas to find your Hearst desire. Cudos especially to Darrell for sweating out the search in the hot Texas sun.

Mary was awesome. She was very helpful and knowledgeable

I have been totally satisfied with the service I have received.

The Service Staff is friendly, professional and attentive. They made our experience an excellent one.

Very "FAST" friendly service. I always feel good after having my car serviced with AutoNation Ford South Fort Worth. Other places take up to four hours and you leave feeling like you have been cheated out of half a day. At Autonation Ford South Fort Worth you leave knowing you got the best service possible.

I was charged over a hundred dollars for replacement of 2 filters. I paid a substantial amount for a maintenance plan. I don't understand why replacing filters isn't routine maintenance.

A long story! I had an insurance check that was made out to me and a collision place. It was for $3,500.00. This was to be used to pay off my car that I traded in that I also purchased from Auto Nation. Texas law required my insurance company to write the check out in two party form. The finance manager talked to my insurance agent and it was decided that they would RE issue the check to me and Auto Nation which they did and mailed it to Auto Nation. In the meantime my agent needed some information like their finance number and address. A lot of ignored messages from both me and my insurance agent we finally got the information but not one time did the agent get a return call! Check was mailed and received by Auto Nation yet they sent the check back stating that nobody knew a Deborah Stansell was! I had written a check to Auto Nation for the $3,500.00 which they assured me that they wouldnt run it thru until they got the check from my insurance company! They finally got back with my insurance agent and the check was once again reissued! Again they said that they wouldn’t run the check thru until the reissued check came in. I work got the post office and the carrier that delivers my mail works right next to me so when the check came in which was yesterday she immediately gave it to me and as soon as I hit off I took the check up Auto Nation. In the meantime before the replacement check came in they had already ran the check thru in which case it bounced! It cost me $35.00 in service fees! I am VERY upset about this! Their mistake cost me money! No apology nor offer to reimburse me my $35.00!!! This is my story! This is my second car from Auto Nation but it will be my last.!!! This was a bad case of miscommunication!! I have heart issues and did not need this added stress! The salesman that sold me my car was great! The rest of my experience was not so great! I’m done!!

This was my second purchase from your dealership....it will be my last!

Awesome service! Mr. Jerry in the service department was great . He explained and answered all of my questions .

Brett is always outstanding! He goes above and beyond to take care of everything.

Thank you to Clifford Lopez in sales and to Kaylon in finance. So happy with my new car.

Took car to them saturday morning they were swamped by noon they had it diagnosed they are closed sunday had it ready and fixes monday morning bright and early!!! Brett in service is the man went out of his way to have it ready when i needed gave me a loaner for the weekend and treated us like we were the only customers they had!!!! By far the best ford service center ive ever been to these guys are TOP NOTCH!! If you have a ford and your not going here for service YOU NEED TOO

In and out for the f-150 recall. Great service advisor.

The service wasn't as to be expected from the jump. I came in to get an oil change and to see about the open recall on my vehicle. The guy came and got the info on my car and asked what I wanted. I told him the nature of my visit. He input my info into the system and told me it would about 3-4 hours as they were booked up. (No one was in the waiting area and no cars in the pull up garage). I agreed and said I'd bring my other car. I was advised that there was no way it could be done ( my other car was literally less than 5 minutes away) so I took an Uber to fetch my other car and took it to another Ford Dealership in Arlington who quickly had my car done in a matter of less than 30 minutes. Needless to say I was in route back to the house to drop off that car and to catch another Uber back to Autonation Ford when I received a call stating my car was ready and to go pay the cashier to get my car. There was no advisement that there were other things that needed addressing that could have been fixed if I had been told before coming to get my car. So I payed $55 for an oil change.... No rotation of tires, no rinse off of car after being serviced and the smell of spilled oil burning from my engine with smoke... Nor did I receive the info on the recall for my vehicle..... I have never received this kind of service with a Ford Dealership and clearly this will be my first and last time ever coming back to have anything done. Poor customer service, over priced services that don't compete with other major Ford Dealerships in the DFW metroplex nor are there any customer gratuity for choosing Autonation. Again this was my first and definitely last that I will use your services no matter how conveniently located you are to my family. Also my mother was very disappointed as she was once a former customer and is the one who lives down the road from the dealership as I live in Dallas.

Service was excellent however when the sales lady demanded to try and sale me a truck and ran my credit when along I told her it was a waste of time that I could not Triple my payment But she kept insisting and it aggravated me

Friendly service, very knowledgeable staff, worked with me to get the payment where I needed it to be.

Great staff! Super Friendly awesome vehicles Felt really comfortable 😊

Doug Welch, our salesman, was Great. He was very knowledgeable, patient and most of all not pushy. I had shopped around at other dealers but kept coming back to Doug. He was the difference for me.

The staff are super helpful. When you go there look for Cliff Lopez and Randall Cook. These guys are awesome

Very pleased with the Finance Manager and the Sales Manager and especially pleased with the sales person (Diana Gushue).

The Service was great from the time I arrived to the time I left the staff was very courteous and kind, Thanks so much.

Chris brewer took care of my car in a descent time and manner. Thanks chris

Prompt professional service. Friendly atmosphere.

My second auto purchased through Doug Ball. He went the extra mile to find the truck we are looking for. Highly recommend his expertise.

Very friendly but professional, fast also. They got me in on time and out fast.

Very friendly but professional, fast also. They got me in on time and out fast.

I have a very good experience with this AutoNation every time I go. I will always go there. Jerry is always a pleasure to work with in the service department.

Very friendly and helpful . The cost of the car was within my budget.

Customer service on point

People I dealt with were great. Facility dated and in bad need of updating.

Friendly service staff and efficient. Have been a loyal customer for many years.

Very good service and very efficient got my truck out quicker than expected !

By far the best staff in a dealership I have dealt with. I have some credit issues and it took a whole team to help me get a new car. Francisco medrano, Eric victor, ally, and Sam Ramadan were all very patient and helpful in explaining how I could still get a new car even with such poor credit and they found a way to make it happen.

It's always a pleasure when i take my explorer to Autonation. The Dealership has always treated me with respect when i take my car in for service. And if there were a problem that would require a day or two to first, I can always can count on them for a loner car.

Easy appointment . Quick service and great service advisor , service reccomendations and notification of any potential problems .

My service was fine until I realized my 3 pairs of ray ban sunglasses were stolen. I'm never going there again or refer it to anyone again

We were very pleased with the purchasing experience at AutoNation Ford. The salesman and finance representative were professional, courteous, a delight to work with and ensured we got the best deal possible. I would very highly recommend Mr. Randall Cook for Sales and Mr. Kaylen Gray for Finance. Both are very experienced and highly knowledgeable and made recommendations that made sense for us at very reasonable pricing. They both followed through on their commitments. We were and are most pleased with our purchase of the Ford Explorer Platinum through AutoNation Ford and highly recommend them to any folks shopping for a vehicle.

I had a fantastic buying experience at this location once by 2005 Ford Explorer died. Both Doug's at this dealership made the experience easy and hassle free. Doug Ball worked hard to get me the best deal possible and I left with a smile on my face with the purchase that I made. I would definitely recommend this dealership to everyone and anyone!

I was very pleased with the service I received. I was in and out in about 2 hours with an oil change and tire rotation.

Try not to pressure customers in completing a transaction please. I was unhappy with my choice

Ask for Angel, she did an amazing job and got me in the car I wanted was a cash transaction. the only problem we had was to be a cash transaction we were their many hours but it was out of her control they were tinting the windows and it took awhile. but Angel is awesome.

Had an issue with the moon roof and was repaired WHILE I WAITED !!! Exceptional service from the service department ! Strongly recommend for any Ford Truck Service.

I loved that they opened on time. The technician was at the bay doors ready to go. The shuttle driver was a delight to talk to.

Ask for Randall, he did a great job and was so friendly, helpful and found a vehicle that was what we were looking for.

honesty and great service

Arrived at 7 AM and they opened right on time. The technician was at the bay doors waiting and ready to help the other vehicles that were there. The shuttle driver was polite and a delight to talk to. They called when the car was ready. I arrived and didn't have to wait for them to go and retrieve my vehicle. The level of service here is amazing.

The dealership sold me a Jeep Wrangler 2018 with 2800 miles on it that had a broken transmission and wouldn’t take it back. They have a 5 day return your car policy they do not honor. Only drove the Jeep 30 miles and the transmission failed

Found the vehicle I thought I wanted and reserved it online. Jeff Jeremillo called me with in minutes to speak with me about it. I then received another call from the internet manager, who I wanted to reach through the phone and come unhinged on. After having a terrible experience with him I was re-contacted by a different manager who promised I would deal with some one else and we could come up and take a look at the truck. I did not make it that day, but the next day we showed up at the dealership and was greeted by Jeff and Shelby who assured me that my previous interaction would not happen again. My husband and I haggled over price and trade in as we always do, and got Allie involved. She was so super friendly and eager to make a deal with us. We had a few bumpy interactions, but long story short, I came home with my brand new Ford F-150 King Ranch yesterday. I couldn't say too many nice things about our salesman Jeff. He devoted his time and attention to us the entire time we were there. He made the unpleasant previous interaction right and I am so very happy with the people who got involved to make the deal happen.

Chris boher was great and they got my inspection done fast

My Focus had a factory recall, was taken care of quickly during an appointment. Nice new coffee maching in the lounge. Suggest bathrooms near the lounge.

Facility in bad need of an upgrade. Not the typical OEM facility that I would expect. Friendly salesman.

Everything was great. We got it in and out within a couple of days. And it runs perfect. Thanks

Service department was courteous, friendly and fast. 5 stars. However need a restroom on same side as customer lounge.